topic Re:hardware-accelerated gpu scheduling missing on intel iris xe in Graphics

hardware-accelerated gpu scheduling missing on intel iris xe

vyke — Mon, 15 Sep 2025 14:19:56 GMT

my specs are:

windows 11

i5-1335U

16gb ram

driver version: 32.0.101.7026

please help!

Re:hardware-accelerated gpu scheduling missing on intel iris xe

PatrickV_Intel — Tue, 16 Sep 2025 07:34:41 GMT

Hi vyke,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

What is the exact model of your laptop/system?
Have you tried using the OEM driver for testing?
When did the issue start? Was it after a specific driver update?
What are the troubleshooting steps that you tried so far?
Have you used Display Driver Uninstaller (DDU) to completely remove all residual drivers and installed a new one?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Patrick V.

Intel Customer Support Technician

Re:hardware-accelerated gpu scheduling missing on intel iris xe

VonM_Intel — Fri, 19 Sep 2025 02:45:12 GMT

Hello vyke,

Have you had a chance to review our previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

Re:hardware-accelerated gpu scheduling missing on intel iris xe

PatrickV_Intel — Wed, 24 Sep 2025 04:05:47 GMT

Hi vyke,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Patrick V.

Intel Customer Support Technician