topic Re:Going back to intel command center? in Graphics

Going back to intel command center?

Vantezzle — Wed, 10 Sep 2025 15:10:47 GMT

Today I've updated the intel graphics driver on my Scar 18 laptop(i9-14900hx/NVIDIA RTX4090 laptop).

The update replaced my Intel Command Center with the Intel Graphics Software but the Intel Graphics Software is using 1-2% CPU almost constantly.

Is there any way I can uninstall that and go back to the Intel Command Center?

Re: Going back to intel command center?

Vantezzle — Wed, 10 Sep 2025 15:20:24 GMT

Added a screenshot.

Re: Going back to intel command center?

Vantezzle — Wed, 10 Sep 2025 15:35:19 GMT

It's especially the presentmon service, but everything was perfectly fine with the Intel Command Center

Re: Going back to intel command center?

Vantezzle — Wed, 10 Sep 2025 16:47:47 GMT

Can I just simply uninstall the Intel Graphics Software and download the Intel Command Center from Microsoft Store?

Re:Going back to intel command center?

JedG_Intel — Thu, 11 Sep 2025 05:25:25 GMT

Hello Vantezzle,

Thank you for posting on Intel Community Forum.

We’ve launched a new app called Intel Graphics Software, which replaces the old Intel Graphics Command Center. Just so you know, the Intel Graphics Command Center will no longer receive updates. However, if you still prefer using it, you can continue to download it from the Microsoft Store.

You may find this article helpful: How to Install the Intel® Graphics Command Center From the Microsoft Store

If you have any questions, please let me know.

Best regards

Jed G.

Intel Customer Support Technician

Re:Going back to intel command center?

DeancR_Intel — Mon, 15 Sep 2025 06:04:00 GMT

Hello Vantezzle,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards

Dean R.

Intel Customer Support Technician

Re: Going back to intel command center?

Vantezzle — Mon, 15 Sep 2025 13:03:01 GMT

Rolling back drivers wasn't an option because a few games, including Hitman 3 after recent updates simply don't start without the new drivers, even if i only use the dedicated NVIDIA graphics card, seems to be a common recent issue.

But I uninstalled just the Intel graphics Software, reinstall the Intel Graphics Command Center from the Microsoft Store and everything seems to work perfectly fine for a few days now?

Re:Going back to intel command center?

JedG_Intel — Fri, 19 Sep 2025 06:43:18 GMT

Hello Vantezzle,

I acknowledge that reverting to the previous driver is not a viable option, as it lacks updates for several games, including Hitman 3. If you are not experiencing any issues with the Intel Graphics Command Center, you may opt to continue utilizing it.

If you have any further questions or concerns, please let me know.

Best regards

Jed G.

Intel Customer Support Technician

Re:Going back to intel command center?

JedG_Intel — Wed, 24 Sep 2025 05:31:57 GMT

Hi Vantezzle,

I'm checking to see if you require further assistance. Please let me know so I can proceed accordingly.

Best regards,

Jed G.

Intel Customer Support Technician

Re:Going back to intel command center?

JedG_Intel — Fri, 26 Sep 2025 05:26:01 GMT

Hello Vantezzle,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician