topic Re: CPU video drive will not remove in Graphics

CPU video drive will not remove

zed201 — Sat, 08 Nov 2025 12:23:06 GMT

When i look in the program /Features it has 2 intel graphic driver install ver 25.8.1206.1 the other is ver.25.32.1758.2 . when i try to remove the Ver 25.8.1206.1 i get a error saying it can not find the uninstall file FX0\Resources\Extras\IntelGraphicsSoftware_25.8.1206.1_Release.exe. and i did a search for it and there is not on the other driver will uninstall but the new update on your web site is caught in a endless loop it keep say there is a driver update . i have try to do the check box for clean install but it is not removing that old driver . thanks for the help

these are the laptop spec.

Product Name: Raider GE78HX 13VI-079US
OS: Microsoft Windows 11 Pro 64-bit Ver.23H2(OS build 22631.4602)
HDI Build: ZS7-17S1KM4-SF1 / 15.TC2.L15.13.0.10
BIOS Version: E17S1IMS.113
BIOS Release Date: 2024/09/25
EC Version: 17S1IMS1.1131127202316:19:46
CPU: 13th Gen Intel(R) Core(TM) i9-13980HX
Memory: 96 GB @ 2600 MHz
- 48 GB, DDR5-5200, Micron Technology CT48G56C46S5.M16B1
- 48 GB, DDR5-5200, Micron Technology CT48G56C46S5.M16B1
Graphics: NVIDIA GeForce RTX 4090 Laptop GPU, 16050 MB
Graphics: Intel(R) UHD Graphics, 128 MB
VBIOS Version: 95.03.2a.00.2a
Disk: HDD, Generic Flash Disk, 115.23 GB
Disk: SSD, NVMe Micron_3400_MTFDKBA2T0TFH, 1907.73 GB
Disk: HDD, Generic Flash Disk, 115.23 GB
Disk: SSD, NVMe Fanxiang S880 4TB, 3726.02 GB
Network: Killer(R) Wi-Fi 6E AX1690i 160MHz Wireless Network Adapter (411NGW)
Network: Killer E3100G 2.5 Gigabit Ethernet Controller
Network: Bluetooth Device (Personal Area Network)
Win32 SHIFT mode: Unsupportive
Power Plan: Microsoft:PowerPlan\{381b4222-f694-41f0-9685-ff5bb260df2e} Balanced
UWP User Scenario: Balanced, Performance: Medium, Fan: Auto
Graphic Switch: MSHybrid Graphics

Re: CPU video drive will not remove

zed201 — Sat, 08 Nov 2025 15:47:38 GMT

dose anyone know where to get this file dose not seem to be on any intel site to download so i can install it and try to remove it again IntelGraphicsSoftware_25.8.1206.1_Release.exe

Re: CPU video drive will not remove

AlHill — Sat, 08 Nov 2025 15:56:00 GMT

The LATEST graphics driver for your processor can be found here:

https://www.intel.com/content/www/us/en/download/864990/intel-11th-14th-gen-processor-graphics-windows.html

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: CPU video drive will not remove

zed201 — Thu, 13 Nov 2025 16:49:37 GMT

did you read it ........ i dont think so , you need to learn to read the trouble people are having

Re: CPU video drive will not remove

AlHill — Thu, 13 Nov 2025 18:32:15 GMT

I provided the LATEST driver. Did you read that?

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: CPU video drive will not remove

zed201 — Sat, 15 Nov 2025 13:59:50 GMT

that is not what i need if you read it . you are NO HELP and i doubt you know what you are doing I NEED THE OLD DRIVE FOR THE UNINSTALL FILE , the program files uninstall can not find the old files it need and if you new anything about uninstall you would know that and the new install will not remove this ver of the drivers

IntelGraphicsSoftware_25.8.1206.1_Release.exe is the file the uninstall is looking for

Re: CPU video drive will not remove

AlHill — Sat, 15 Nov 2025 14:17:17 GMT

Enough with this READ it crap. I gave you the LATEST driver deliberately, as that is what you should have. It has a CLEAN install option - USE IT.

Good luck finding such an OLD release. If you really want help, be more cooperative.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: CPU video drive will not remove

AlHill — Sat, 15 Nov 2025 14:48:40 GMT

Also, you can TRY using the highly aclaimed DDU. I say TRY, not that it will help you or fix your problem.

https://www.guru3d.com/download/display-driver-uninstaller-download

Now, if I were you, I would do a clean install and be done with this. You have wasted far too much time on it already. I know, you will say you cannot reinstall all your apps. Well, a clean install is my BEST recomendation.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: CPU video drive will not remove

zed201 — Mon, 17 Nov 2025 08:17:39 GMT

try that THAT WAS THE FIRST THING I TRYED . BEEN BULDING MY OWN DESKTOPS FOR YEARS DUDE . IT DONT WORK . IT IS LOOK FOR THE UNINSTALL FILE FOR THE

IntelGraphicsSoftware_25.8.1206.1_Release.exe ,,,,,and it tell me that it can not find them

,SEE MY SCREEN SHOT THIS IS WITH ALL iNTEL VIDEO REMOVED IF YOU READ IT THAT WHAT I SAID I HAVE INSTALL THE NEW DRIVER A BUNCH OF TIME TRY TO GET IT TO REMOVE THE ENTRY IN THE PROGRAM FEATURES YOU DO KNOW WHAT THE PROGRAM FEATURE ARE DONT YOU IS IS WHERE YOU USE TO REMOVER **bleep** FROM BEFORE WIN 10/11 ALL I NEED IS THE OLD INSATLL PROGRAM SO IT CAN SEE THE THE UNINSTALL IN IT TO REMOVED IT

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Re: CPU video drive will not remove

zed201 — Mon, 17 Nov 2025 09:17:13 GMT

here it want is has when you try to remove it see screen shot

Re: CPU video drive will not remove

AlHill — Mon, 17 Nov 2025 10:13:13 GMT

@zed201 Do not be afraid to release the CAPS LOCK.

Two words: FRESH INSTALL

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: CPU video drive will not remove

zed201 — Mon, 17 Nov 2025 12:33:35 GMT

no if you people would put that ver on the web i could load it and them remove it THAT IS WHAT I NEED

Re: CPU video drive will not remove

AlHill — Mon, 17 Nov 2025 18:08:47 GMT

@zed201 You are not going to find it on the intel site. So, you need to look elsewhere.

And, if you had properly uninstalled the old version, you would not have this problem.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: CPU video drive will not remove

Hoon — Tue, 24 Mar 2026 20:04:39 GMT

Hi, I left a reply to a similar thread, with exact same issue.

https://community.intel.com/t5/Graphics/driver-entry-stuck-in-the-PROGRAM-FEATURES-contro-panel-win/m-p/1742011/highlight/true#M150332