topic getting hanging sounds in Graphics

getting hanging sounds

charan_kota — Sat, 22 Nov 2025 05:04:57 GMT

@ while seeing youtube videos when i try to forward it getting sounds

and when i playing games also the same sounds are comming

what is the tell me

Re: getting hanging sounds

AlHill — Sat, 22 Nov 2025 11:41:10 GMT

No information provided.

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re:getting hanging sounds

JeanetteC_Intel — Wed, 26 Nov 2025 04:28:56 GMT

Hello AlHill,

Thank you for helping our community member by requesting the necessary log file for further analysis. Your valuable contribution is greatly appreciated.

Sincerely,

JeanetteC.

Intel Customer Support Technician

Re:getting hanging sounds

JeanetteC_Intel — Wed, 26 Nov 2025 04:29:15 GMT

Hello charan_kota,

Thank you for posting in Intel Communities.

To better understand and resolve the problem, please provide the following information:

What type of sounds are you hearing when forwarding YouTube videos and during gaming?
When did this issue first start occurring?
What is your current audio driver version?
Are you using built-in speakers, headphones, or external speakers?
Does this happen with all games or specific ones?
Please share your SSU log file for system analysis

This information will help us identify the cause and provide an appropriate solution.

Looking forward to your response.

Best regards,

JeanetteC.

Intel Customer Support

Re:getting hanging sounds

JeanetteC_Intel — Sun, 30 Nov 2025 22:28:28 GMT

Hello charan_kota,

Have you had a chance to look over the previous post?

If you have any questions, please don't hesitate to reach out.

Best regards,

JeanetteC.

Intel Customer Support

Re:getting hanging sounds

JeanetteC_Intel — Wed, 03 Dec 2025 23:07:55 GMT

Hello charan_kota,

As there has been no recent communication, I will proceed to close this thread. For any future assistance, please feel free to submit a new inquiry, as this thread will no longer be actively monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician