Sorry, something went wrong while trying to scan

Timtambla — Sun, 04 Jan 2026 10:33:18 GMT

I have been experiencing it for like 2.5 weeks now ' Sorry, something went wrong while trying to scan'

i was following this
URL https://www.intel.com/content/www/us/en/support/articles/000026895/software/software-applications.html

but nothing changed. I also performed the DSA Uninstall/Reinstall process as well as clearing all the cache in my browser (Chrome/edge) as recommended in the forums.

and my last resort was actually following your response and yet nothing changed.

Go to Browser SettingsClick on Privacy and SecurityNavigate to Site SettingsScroll down to PermissionsSelect Additional PermissionsScroll to the last option, Local Network AccessAdd intel.com under Customized BehaviorsOnce the domain is added under “Customized Behaviors,” click on the three dots next to it and select “Allow.”

What shall i do?

Thank you

Re: Sorry, something went wrong while trying to scan

LeonWaksman — Sun, 04 Jan 2026 20:02:18 GMT

Try the MIke's advise.

Leon

tema Sorry, something went wrong while trying to scan en Graphics

Sorry, something went wrong while trying to scan

Re: Sorry, something went wrong while trying to scan