topic Re:Arknights: Endfield crash on launch (Vulkan) in Graphics

Arknights: Endfield crash on launch (Vulkan)

zeg — Fri, 06 Mar 2026 03:28:32 GMT

amd 8845hs(780m) AMD Software: Adrenalin Edition 25.11.1

intel b580 Intel® Graphics Driver 32.0.101.8531

monitor connect on 780m

set Endfield.exe run on b580 in windows display setting

game can run when select directX but crash on vulkan

windows log :

Fault bucket 1526336562733797065, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Endfield.exe
P2: 2021.3.34.0
P3: 695e6df4
P4: StackHash_b91c
P5: 0.0.0.0
P6: 00000000
P7: PCH_DB_FROM_ntdll+0x000000000009E0F4
P8: c0000005
P9: 0000000000000008

crash report file :

Re:Arknights: Endfield crash on launch (Vulkan)

StanleyB_Intel — Mon, 09 Mar 2026 06:13:35 GMT

Thank you for raising this via the Intel Community. To investigate further and determine the next steps. Kindly provide the following information below:

May I know the current version of your Arknights: Endfield?
From which platform did you download the game? (e.g. Steam, Epic Games)
Does the crash happen immediately when booting the application?
Do you see any error messages when the crash happens?
What troubleshooting steps have you done to fix this issue?
Can you provide us with screenshots of your display and graphics settings within the game or application?
I want to confirm if you've already performed a complete driver cleanup using Display Driver Uninstaller (DDU) and subsequently installed the newest driver version? Please refer to this guide for detailed instructions: How to Use the Display Driver Uninstaller (DDU) to Uninstall a...

Please use the System Support Utility (SSU) for us to gain a comprehensive understanding of your system. This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

I appreciate that you provided the windows log and crash report file. If possible, please provide us a complete crash dump. Please see this link: Generate a kernel or complete crash dump - Windows Client | Microsoft Learn

If you have any questions, please let us know.

Best regards,

Stanley B.

Intel Customer Support Technician

Re:Arknights: Endfield crash on launch (Vulkan)

StanleyB_Intel — Thu, 12 Mar 2026 02:44:41 GMT

Hello zeg,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Stanley B.

Intel Customer Support Technician

Re:Arknights: Endfield crash on launch (Vulkan)

StanleyB_Intel — Tue, 17 Mar 2026 04:38:03 GMT

Hello zeg,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Stanley B.

Intel Customer Support Technician