topic Re:b50 pro issues in Graphics

b50 pro issues

Kurt_ego — Sat, 07 Mar 2026 10:20:51 GMT

Brought a b50 pro to replace an A380 which was working perfectly. Now only get a display when before windows boots, and getting the attached error.

Have tried reseating the item
Checked resizable bar is on
installed standard and pro drivers - clean and none clean installed.
tried using device driver unintaller.

Can only remote in now. (Windows server 2025)

Re:b50 pro issues

JedG_Intel — Mon, 09 Mar 2026 06:27:25 GMT

Hello Kurt_ego,

Thank you for posting on Intel Community Forum.

Kindly share the information below for further investigation.

1. Which driver version/s have you used?

2. Have you had the chance to test using your older graphics card for isolation purposes?

3. Could you please provide the full model of your motherboard?

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

Re: Re:b50 pro issues

Kurt_ego — Mon, 09 Mar 2026 06:52:36 GMT

1 drivers tried - Version: 32.0.101.8531 Version: 32.0.101.8314 - Q4.25.R2
2 Reverted to old card - Intel arc a380 working fine.
3 Motherboard - B650D4U-2L2T/BCM

Thanks
Kurt

Re:b50 pro issues

JedG_Intel — Tue, 10 Mar 2026 04:26:25 GMT

Hi Kurt_ego,

Thank you for sharing all this information with me. I will investigate this matter and I'll get back to you as soon as possible.

Best regards

Jed G.

Intel Customer Support Technician

Re: Re:b50 pro issues

Kurt_ego — Thu, 12 Mar 2026 17:27:01 GMT

Any news?

Re:b50 pro issues

JedG_Intel — Fri, 13 Mar 2026 04:38:30 GMT

Hi Kurt_ego,

I'm getting back in touch to provide you with an update following our investigation. Please try to follow the steps on How to Resolve Error Code 43 for Intel® Graphics. If the issue persists, kindly provide the information below.

- Updated SSU report

- What is the complete model of the power supply?

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

Re:b50 pro issues

JedG_Intel — Wed, 18 Mar 2026 06:17:20 GMT

Hello Kurt_ego,

I wanted to check if you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re:b50 pro issues

JedG_Intel — Sun, 22 Mar 2026 19:02:18 GMT

Hello Kurt_ego,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician

topic Re:b50 pro issues in Graphics

b50 pro issues

Re:b50 pro issues

Re: Re:b50 pro issues

1 drivers tried - Version: 32.0.101.8531 Version: 32.0.101.8314 - Q4.25.R22 Reverted to old card - Intel arc a380 working fine. 3 Motherboard - B650D4U-2L2T/BCM

Re:b50 pro issues

Re: Re:b50 pro issues

Re:b50 pro issues

Re:b50 pro issues

Re:b50 pro issues

1 drivers tried - Version: 32.0.101.8531 Version: 32.0.101.8314 - Q4.25.R2
2 Reverted to old card - Intel arc a380 working fine.
3 Motherboard - B650D4U-2L2T/BCM