topic Re:washed out colors in new driver version in Graphics

washed out colors in new driver version

blenduser — Fri, 03 Apr 2026 00:43:06 GMT

Hello

When installing the latest driver, the colors are washed out. Contrast and saturation are lost.

The driver provided by the motherboard manufacturer displays the correct colors. But something wrong with the shaders in Blender.

At first, Windows updated the driver without warning. I reinstalled the manufacturer's driver. Windows updated it again. After several cycles, Windows decided to keep the "outdated" driver and now won't update it.

The Intel Graphics Command Center isn't available even if I install the driver from the Intel website. Even if install the app from the Microsoft Store, I could only access it with the Microsoft driver.

Why do new driver versions cause color issues? How to fix it?

i3-8100, ASUS PRIME H310M-R R2.0

Connection via DVI.

HDMI and DisplayPort are missing.

driver version	26.20.100.6952	31.0.101.2111	31.0.101.2140
source	URL	installed by Windows	URL
correct display colors	✅	❌	❌
Intel Graphics Command Center	❌	*if you're lucky	❌
correct shading in Blender's EEVEE	❌	✅	✅

Re:washed out colors in new driver version

Mike_Intel — Fri, 03 Apr 2026 02:29:10 GMT

Hello blenduser,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

Kindly tell me how did you update the driver.
What are the troubleshooting steps that you tried so far?
For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Fri, 03 Apr 2026 19:12:25 GMT

When I installed the motherboard manufacturer's driver, the OS updated it without asking or asking me. After installing this driver several times, the OS stopped updating it.
I installed two drivers (from the table), trying to understand the behavior and hoping that the problem was solved
1.txt attached

Re:washed out colors in new driver version

Mike_Intel — Fri, 03 Apr 2026 23:52:42 GMT

Hello blenduser,

Thank you for the quick update.

As of July 27th, 2022, Intel will be moving 6th - 10th Gen Intel Processor Graphics and related Intel Atom®, Pentium®, and Celeron® processor graphics to a legacy software support model. Intel will provide software support for affected products on critical fixes and security vulnerabilities only. Software updates for these products will move to a quarterly release cadence or with software releases as needed. Only critical fixes and security vulnerabilities will be addressed in quarterly driver releases going forward.

Would like to continue with the support? Please note that even if the issue is fixed by our developers, the fix will only come to Intel Ultra Core Series 1 or newer drivers and will not be included on the driver of your graphics card.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Sat, 04 Apr 2026 20:47:00 GMT

I'd like to. Anyway, if to know the cause, may be there will be any possible solutions?
What do I need to do to continue with support?

Perhaps someone knows the cause of this

Re:washed out colors in new driver version

Mike_Intel — Tue, 07 Apr 2026 00:08:25 GMT

Hello blenduser,

Thank you for the quick update.

I understand. By the way, have you tried contacting the manufacturer of your system?

Let me also add that there are two kinds of drivers. Intel generic driver that will work for default setup. And the other one is the OEM driver.

OEM system manufacturer can alter/enhance/modify a controller and to enable those modifications, the OEM system manufacturer should release their own driver. That is why, it is recommended to use the OEM driver most of the time.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Tue, 07 Apr 2026 16:11:28 GMT

I'll try contacting them, but they'll likely say product support is exhausted and suggest contacting Intel.

It is often reported online as a common problem. Is this a manufacturer-related issue?

Re:washed out colors in new driver version

Mike_Intel — Wed, 08 Apr 2026 00:40:28 GMT

Hello blenduser,

Thank you for the quick reply.

Kindly try to check the issue with the OEM manufacturer and try their drivers and check if there will be changes.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Wed, 08 Apr 2026 19:31:12 GMT

In my first message, I mentioned the problems the manufacturer's driver was causing. Because of these issues, I contacted Intel for help

Windows 10 automatically updates the manufacturer's driver and replaces it with a different one
Blender doesn't work correctly with the manufacturer's driver

I contacted the manufacturer, and they suggested contacting Intel

Re:washed out colors in new driver version

Mike_Intel — Thu, 09 Apr 2026 00:14:41 GMT

Hello blenduser,

Thank you for the quick reply.

If you are having issues with OEM driver, kindly try installing the latest generic driver using DDU method.

Kindly refer to the link below for the steps and the direct link of the latest driver:

How to Use the Display Driver Uninstaller (DDU) to Uninstall a...

Intel® 7th-10th Gen Processor Graphics - Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:washed out colors in new driver version

Mike_Intel — Tue, 14 Apr 2026 00:02:18 GMT

Hello blenduser,

I hope this message finds you well.

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Wed, 15 Apr 2026 00:34:34 GMT

For testing purposes, I took a new disk and installed Windows 10. There were no changes: Windows continued to update its driver automatically. Blender had shading issues. If I did the same with DDU, there was no change

Re:washed out colors in new driver version

Mike_Intel — Wed, 15 Apr 2026 02:21:32 GMT

Hello blenduser,

Thank you for the update.

Based on your recent update, let me ask a couple of questions.

What will happen if you install a previously released driver using DDU or after a fresh OS installation?
Have you tried a different monitor?
Have you also tried changing display cables?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Wed, 15 Apr 2026 02:38:45 GMT

I didn't try a different monitor, I tried a different external graphics card. I've always used an external one. After I decided to test the graphics card on the motherboard, I learned about this problem.

I wrote about the DDU and the latest OS in my previous post

Re: washed out colors in new driver version

blenduser — Wed, 15 Apr 2026 02:42:03 GMT

*fresh OS

It seems I can't edit/delete my posts.

Re:washed out colors in new driver version

Mike_Intel — Thu, 16 Apr 2026 00:39:50 GMT

Hello blenduser,

Thank you for the update.

For me to have this checked, kindly send us picture or videos of the issue and kindly confirm if you are getting this issue in a particular game/app only or even in desktop.

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Thu, 16 Apr 2026 21:18:31 GMT

issue	normal
❌ washed colors: less saturation, less contrast	✅original colors
❌ wrong shader color display in viewport	✅ correct shader color display in viewport

Re:washed out colors in new driver version

Mike_Intel — Fri, 17 Apr 2026 01:32:26 GMT

Hello blenduser,

Thank you for the information provided.

I will do further research on this matter and post the response on this thread once it is available.

Thank you very much for your patience and understanding!

Best regards,

Michael L.

Intel Customer Support Technician

Re:washed out colors in new driver version

Mike_Intel — Sat, 25 Apr 2026 02:57:57 GMT

Hello blenduser,

I hope this message finds you well.

I am in the process for further checking this issue.

As of the moment, let me ask if it is possible to try updating the system to Windows 11 and check if the issue will persists.

Can you also provide other screenshots showing differences to see if the issue is with the entire display?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:washed out colors in new driver version

blenduser — Sun, 26 Apr 2026 19:54:57 GMT

The manufacturer officially only offers the VGA driver for Windows 10.
Windows Update isn't offering me the Windows 11 update