topic Re:Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint in Graphics

Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint

realBIGBUGEX — Thu, 30 Apr 2026 01:02:45 GMT

Hello. Issue with a combination of Sparkle A770 16G and Samsung Odyssey G5 G50D. After some time of operation, artifacts start appearing, the system becomes unresponsive. In the console, 'i915 drm error on pipe A 0x00000080' is printed at regular intervals. After adding the parameter 'i915.enable_psr=0' when booting Linux, the issue no longer occurs, at least so far.

Re:Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint

IntelSupport — Thu, 30 Apr 2026 17:09:10 GMT

Hi realBIGBUGEX,

Thank you for contacting the Intel Community Forum.

To assist us in investigating the issue further, could you please help provide the following:

Have you had a chance to try Ubuntu? since it’s the officially supported Linux distribution for Intel Arc GPUs.
Have you attempted installing the drivers using the instructions from the Intel documentation on installing client GPUs?
In what applications or games do the artifacts first appear on your system?
How long does it typically take for the artifacts to appear?

Best Regards,

Kenneth R.

Intel Customer Support Technician

Re: Re:Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint

realBIGBUGEX — Thu, 30 Apr 2026 17:42:00 GMT

Hello.

No, I haven't tried Ubuntu on the system.
I strictly followed the steps for installing Intel's software. Afterwards, I tried to remove them but the problem persisted.
4) More like noise in the picture. It has even happened at the system login screen. If lucky, the noise appears after 5-10 minutes of browsing with Firefox.

Re: Re:Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint

realBIGBUGEX — Thu, 30 Apr 2026 18:26:05 GMT

For a long time I had switched to Windows. There it worked without this problem. But the hard drive with Windows broke down and I decided to try this fix suggested by the artificial intelligence of the search engine.

Re:Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint

IntelSupport — Fri, 01 May 2026 00:37:47 GMT

Hi realBIGBUGEX,

Thank you for providing the requested information. I will now further investigate this and will get back to you once a resolution is available. Thank you for your patience and understanding.

Best Regards,

Kenneth R.

Intel Customer Support Technician

Re: Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint

realBIGBUGEX — Fri, 01 May 2026 05:53:03 GMT

Just to add that the specific graphics card is the SPARKLE Intel® Arc™ A770 ROC LUNA OC Edition.

Re: Re:Sparkle A770 16 GB, Samsung Odyssey G5 G50D and linux Mint

realBIGBUGEX — Mon, 04 May 2026 07:40:05 GMT

Development on the topic. The problem appears after several days of system operation. It requires shutting down the system (cold restart) to resolve. Upon normal restart, it outputs the following: