tópico Intel Arc A750 Rainbow Six Crashing na Graphics

Intel Arc A750 Rainbow Six Crashing

wan6125 — Fri, 01 May 2026 04:44:40 GMT

Intel Arc A750, Windows 11, Rainbow Six Siege crashes on loading screen, tried DX11/DX12/Vulkan, clean driver reinstall, nothing works.

Re:Intel Arc A750 Rainbow Six Crashing

CM_Intel — Fri, 01 May 2026 09:04:22 GMT

Hello wan6125,

Thank you for reaching out and for sharing the details regarding the issue you are experiencing with Rainbow Six Siege on your Intel® Arc™ A750 graphics card.

We understand how frustrating it can be when the game crashes despite trying multiple APIs and performing a clean driver installation. To help us investigate this issue further and provide accurate guidance, we kindly request you to share the following information:

1. SSU (System Support Utility) Report

Please generate and share the SSU report so we can review your complete system configuration.

You can download the SSU tool using the link below:

How to get the Intel® System Support Utility Logs on Windows*

NOTE: While generating the report, kindly uncheck the “Networking” option.

2. Please delete the game’s shader cache and then retry launching the game to check if the issue persists.

3. Please share your current in‑game video/graphics settings (resolution, quality presets, and any enabled features) for further analysis.

4. Kindly let us know which platform the game was downloaded from (for example, Steam or Ubisoft Connect). If available, please also share the download link.

5. If possible, please provide a short video recording showing the game crashing at the loading screen. This will help us better understand and diagnose the behavior.

Once we receive the requested details, we will continue investigating the issue and assist you further.

Thank you for your cooperation. We look forward to your response.

Best regards,

Intel Customer Support Technician

Re:Intel Arc A750 Rainbow Six Crashing

CM_Intel — Wed, 06 May 2026 05:25:26 GMT

Hello wan6125,

I hope you are doing well

This is a follow-up regarding the issue you reported with Rainbow Six Siege on your Intel® Arc™ A750 graphics card. We wanted to check if you had an opportunity to review our previous message and provide the requested information.

The details we requested will help us further investigate the issue and identify an appropriate resolution for you. If you need any assistance in gathering the information or have any questions, please feel free to let us know we would be happy to assist you.

Thank you for your time and cooperation. We look forward to your response.

Best regards,

Intel Customer Support Technician