topic Re: Re:Why is 'Allow the computer to turn off this device to save power' always automatically enable in Graphics

Why is 'Allow the computer to turn off this device to save power' always automatically enabled?

499662370 — Sun, 03 May 2026 09:51:50 GMT

https://community.intel.com/t5/Graphics/Why-does-checking-Allow-the-computer-to-turn-off-this-device-to/m-p/1744401 is the problem I am currently encountering.After that, I solved this problem by first turning off 'Allow the computer to turn off this device to save power' and then disabling the HD Audio Driver for Display Audio.

But now, after I updated the driver to version 32.0.101.8737, this method no longer works.

The attachment is a video of this issue.

Re:Why is 'Allow the computer to turn off this device to save power' always automatically enabled?

BuenoS_Intel — Mon, 04 May 2026 01:59:08 GMT

Hello 499662370,

Thank you for sharing the detailed description and the reference thread regarding the issue. I understand how frustrating it must be to see the “Allow the computer to turn off this device to save power” setting repeatedly re-enable itself—especially after you had previously found a workaround that is no longer effective following the driver update. I appreciate you also providing a video, as that will be helpful for further analysis.

To help me further investigate and narrow down the root cause, could you please clarify the following:

Have you tried performing a system reset to check if the issue persists in a clean environment?
Does the issue still occur if you roll back to a previous driver version? If not, could you specify which driver version did not automatically enable the “Allow the computer to turn off this device to save power” setting?
Have you attempted a clean driver installation using Display Driver Uninstaller (DDU)?
Where is your monitor currently connected, directly to the motherboard or to a dedicated GPU?

These details will help me determine whether the issue is driver-related, configuration-based, or influenced by system setup. I look forward to your response so we can continue working toward a resolution.

Best regards,

Bueno S.

Intel Customer Support Technician

Re: Re:Why is 'Allow the computer to turn off this device to save power' always automatically enable

499662370 — Mon, 04 May 2026 02:19:07 GMT

1. I have tried reinstalling the system and performing a clean boot. The problem still exists.

2.Versions before 32.0.101.8737 do not have this issue.

3.Yes, I have tried. But this did not solve my problem.

4.My monitor is directly connected to the dedicated graphics card.

Re:Why is 'Allow the computer to turn off this device to save power' always automatically enabled?

BuenoS_Intel — Wed, 06 May 2026 23:52:47 GMT

Hi 499662370,

Thank you for your detailed update and for confirming the troubleshooting steps you have already performed. Please accept my sincere apologies for the delay in my response.

I understand that the issue persists even after reinstalling the system. To assist with a thorough investigation and to help determine a possible workaround, I would like to kindly request the latest SSU (System Support Utility) report.

Once received, I will review the information and coordinate with the relevant team to identify possible next steps or mitigation options for this issue.

Thank you for your patience and cooperation. I look forward to your response.

Best regards,

Bueno S.

Intel Customer Support Technician

Re: Re:Why is 'Allow the computer to turn off this device to save power' always automatically enable

499662370 — Thu, 07 May 2026 04:52:24 GMT

This is the report.

Re:Why is 'Allow the computer to turn off this device to save power' always automatically enabled?

BuenoS_Intel — Thu, 07 May 2026 21:21:25 GMT

Hi 499662370,

Thank you for providing the requested information.

After reviewing the details of your system, I would recommend contacting your motherboard manufacturer for further assistance. Since your motherboard is an OEM (Original Equipment Manufacturer) device, the manufacturer will have the specialized knowledge and resources needed to better support the specific technologies, settings, customizations, and features designed for your system.

While I am always happy to assist whenever possible, the manufacturer is in the best position to provide the most accurate guidance regarding any custom drivers, configurations, or unique features specific to your OEM setup.

At this time, I will proceed with closing this inquiry. If you require additional assistance in the future, please feel free to submit a new request, as this thread will no longer be actively monitored.

Thank you for your understanding, and I appreciate your time and cooperation.

Best regards,

Bueno S.

Intel Customer Support Technician