https://community.intel.com/t5/Graphics/My-100hz-Monitor-is-locked-at-75hz-i5-12400-Intel-UHD-730/m-p/1747667#M151532 <P>Hello,<BR /><BR />My 100 Hz monitor, which worked before, is now stuck at 75 Hz after I installed the latest drivers. I don't know how to fix it, and I tried every method I could find. None of them worked. Please help me. My monitor is a HIKVIS ION 22-inch 100Hz model, and my HDMI cable is a high-speed HDMI cable with Ethernet support. Also, before I upgraded my Windows a month ago, I was able to fix this issue by going to the device manager and rolling back the driver from there. And it worked, but after I upgraded my Windows, I could not roll back my driver, and now I'm stuck at 75Hz. Please help me</P> Tue, 12 May 2026 15:28:56 GMT NotAerx 2026-05-12T15:28:56Z https://community.intel.com/t5/Graphics/My-100hz-Monitor-is-locked-at-75hz-i5-12400-Intel-UHD-730/m-p/1747667#M151532 <P>Hello,<BR /><BR />My 100 Hz monitor, which worked before, is now stuck at 75 Hz after I installed the latest drivers. I don't know how to fix it, and I tried every method I could find. None of them worked. Please help me. My monitor is a HIKVIS ION 22-inch 100Hz model, and my HDMI cable is a high-speed HDMI cable with Ethernet support. Also, before I upgraded my Windows a month ago, I was able to fix this issue by going to the device manager and rolling back the driver from there. And it worked, but after I upgraded my Windows, I could not roll back my driver, and now I'm stuck at 75Hz. Please help me</P> Tue, 12 May 2026 15:28:56 GMT https://community.intel.com/t5/Graphics/My-100hz-Monitor-is-locked-at-75hz-i5-12400-Intel-UHD-730/m-p/1747667#M151532 NotAerx 2026-05-12T15:28:56Z https://community.intel.com/t5/Graphics/My-100hz-Monitor-is-locked-at-75hz-i5-12400-Intel-UHD-730/m-p/1747719#M151544 <P><SPAN style="font-size: inherit;">Hi NotAerx,</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size: inherit;">Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size: inherit;">When did the issue start? Was it after a specific driver update or game patch? you mentioned "</SPAN><SPAN style="font-size: 16px; font-family: intel-clear;">, I was able to fix this issue by going to the device manager and rolling back the driver from there. And it worked," may I know what is the specific graphics driver you rolled back?</SPAN></P><P><SPAN style="font-size: inherit;">What are the troubleshooting steps that you tried so far?</SPAN></P><P><SPAN style="font-size: inherit;">Is the Resizable Bar enabled?</SPAN></P><P><SPAN style="font-size: inherit;">Have you used Display Driver Uninstaller (DDU) to completely remove all residual drivers and installed a new one?</SPAN></P><P><SPAN style="font-size: inherit;">Have you tried adjusting the graphics settings?</SPAN></P><P><BR /></P><P><SPAN style="font-size: inherit;">Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. </SPAN><A href="https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html" rel="noopener noreferrer" target="_blank" style="font-size: inherit;">Help Guide for the Intel® System Support Utility</A><SPAN style="font-size: inherit;">.</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size: inherit;">If you have any questions, please let us know. Thank you.</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size: inherit;">Best regards,</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size: inherit;">Robin G.</SPAN></P><P><SPAN style="font-size: inherit;">Intel Customer Support Technician.</SPAN></P><BR /> Tue, 12 May 2026 22:22:20 GMT https://community.intel.com/t5/Graphics/My-100hz-Monitor-is-locked-at-75hz-i5-12400-Intel-UHD-730/m-p/1747719#M151544 Robin_Intel 2026-05-12T22:22:20Z