tema Re:Updating GPU drivers en Graphics

Updating GPU drivers

M3sh3ll3 — Wed, 13 May 2026 16:43:12 GMT

After updating everything I can find, I keep getting this error message when I try to play games. How can I find this driver and update it.

Thanks

Re:Updating GPU drivers

Mike_Intel — Thu, 14 May 2026 00:24:40 GMT

Hello M3sh3ll3,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

What is the model of your Graphics controller?
May I know how you updated the driver?
What is the title of the game that you are playing?
For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Updating GPU drivers

Mike_Intel — Tue, 19 May 2026 00:57:29 GMT

Hello M3sh3ll3,

I hope this message finds you well.

Were you able to check the previous post?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Updating GPU drivers

Mike_Intel — Thu, 21 May 2026 21:39:54 GMT

Hello M3sh3ll3,

I hope you are having a good day.

I am sending another follow up on the information that I requested.

Since we have not heard back from you, I need to close this inquiry.

If you need further assistance, please post a new question as this thread will no longer be monitored.

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician