https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1748969#M151802 <P>Hello Blue26,</P><P><BR /></P><P>Thank you for raising this concern through the Communities forum.</P><P><BR /></P><P>Upon checking the screenshot you provided, it appears that there is a stock application installation detected on the system. To further investigate this issue, I would like to gather some additional information before we proceed with the next troubleshooting steps.</P><P><BR /></P><OL><LI>Have you tried updating the drivers using Intel Driver &amp; Support Assistant (IDSA)?</LI><LI>Are you still experiencing the issue at this time? If yes, when was the most recent occurrence?</LI><LI>Based on the screenshot provided, can you confirm if the update shown is related to the graphics driver?</LI></OL><P><BR /></P><P>Once we receive this information, we will continue with the investigation accordingly.</P><P><BR /></P><P>Thank you, and I look forward to your response.</P><P><BR /></P><P>Regards,</P><P><BR /></P><P>John M.</P><P>Intel Customer Support Technician</P><BR /> Sun, 24 May 2026 23:09:15 GMT JohnM_Intel 2026-05-24T23:09:15Z https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1748926#M151791 Hello,<BR />I was updating my intel graphics driver from the website and clicked on it too many times. It then opened a few downloads and said that it could complete the process because there were already updated running. Then I closed them all and reopened it once. It still claims that there is still one running. However, it still says updating in the intel graphics software app. I don’t want to restart my pc and risk screwing the update up...but it just keeps spinning. I don’t see any open pop-up windows in the background either. Sat, 23 May 2026 19:54:04 GMT https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1748926#M151791 Blue26 2026-05-23T19:54:04Z https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1748969#M151802 <P>Hello Blue26,</P><P><BR /></P><P>Thank you for raising this concern through the Communities forum.</P><P><BR /></P><P>Upon checking the screenshot you provided, it appears that there is a stock application installation detected on the system. To further investigate this issue, I would like to gather some additional information before we proceed with the next troubleshooting steps.</P><P><BR /></P><OL><LI>Have you tried updating the drivers using Intel Driver &amp; Support Assistant (IDSA)?</LI><LI>Are you still experiencing the issue at this time? If yes, when was the most recent occurrence?</LI><LI>Based on the screenshot provided, can you confirm if the update shown is related to the graphics driver?</LI></OL><P><BR /></P><P>Once we receive this information, we will continue with the investigation accordingly.</P><P><BR /></P><P>Thank you, and I look forward to your response.</P><P><BR /></P><P>Regards,</P><P><BR /></P><P>John M.</P><P>Intel Customer Support Technician</P><BR /> Sun, 24 May 2026 23:09:15 GMT https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1748969#M151802 JohnM_Intel 2026-05-24T23:09:15Z https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1749240#M151849 <P>Hello Blue26,</P><P><BR /></P><P>I wanted to check if you had the chance to review the questions I posted. Please let know at your earliest convenience so that we can determine the best come course of action to resolve this matter.&nbsp;</P><P><BR /></P><P>Regards,</P><P><BR /></P><P>John M.</P><P>Intel Customer Support Technician</P><BR /> Wed, 27 May 2026 18:47:55 GMT https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1749240#M151849 JohnM_Intel 2026-05-27T18:47:55Z https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1749278#M151858 Thank you for responding. I ended up figuring it out! Thu, 28 May 2026 01:21:08 GMT https://community.intel.com/t5/Graphics/Updating-my-graphics-driver/m-p/1749278#M151858 Blue26 2026-05-28T01:21:08Z