topic Re: help with a visual bug? in Graphics

help with a visual bug?

zchur — Thu, 03 Dec 2015 21:06:00 GMT

first is from the league of legends client, 2nd is from the 'lenovo photo master photo viewer'. no idea what's causing it, last time this happened about a week ago i upgraded my drivers and it stopped but now it's back. quite annoying. any ideas on how to fix it / what's causing it?

Re: help with a visual bug?

Amy_C_Intel — Mon, 07 Dec 2015 14:30:43 GMT

Hello goolord,

Could please let us know the computer model and the operating system that you're using?

Regards,

Amy.

Re: help with a visual bug?

zchur — Mon, 07 Dec 2015 19:31:24 GMT

lenovo z50, windows 10

Re: help with a visual bug?

Amy_C_Intel — Tue, 08 Dec 2015 20:44:59 GMT

Have you tried installing the drivers from your computer manufacturer? It is possible that your system requires a customized driver that should be provided by Lenovo.

Here you can find the appropriate driver for your computer:

http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-z-series-laptops/lenovo-z50-70/downloads/DS103952 Laptops and netbooks :: Lenovo Z Series laptops :: Lenovo Z50 70 - Lenovo Support (US)

http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-z-series-laptops/lenovo-z50-70/downloads/DS103958 Laptops and netbooks :: Lenovo Z Series laptops :: Lenovo Z50 70 - Lenovo Support (US)

Regards.

Re: help with a visual bug?

zchur — Tue, 08 Dec 2015 23:47:50 GMT

Well that doesn't help at all, this driver won't even install. What I find more troubling is that I know there is an older driver that doesn't do this because every time I install it, it works, but I keep getting this not-working driver through windows update against my will

Re: help with a visual bug?

Amy_C_Intel — Wed, 09 Dec 2015 22:03:05 GMT

Have you tried contacting Lenovo in order to get help to install the driver? It is uncommon that you cannot install the drivers provided by your computer manufacturer.

You can temporarily stop some of these updates by using this tool from Microsoft:

https://support.microsoft.com/en-us/kb/3073930 https://support.microsoft.com/en-us/kb/3073930

Regards.

Re: help with a visual bug?

zchur — Thu, 10 Dec 2015 01:26:23 GMT

unfortunately lenovo's support requires a warranty or that you pay a premium, but this will work, thank you for your help

Re: help with a visual bug?

Amy_C_Intel — Thu, 10 Dec 2015 19:22:22 GMT

You're welcome. If you need further assistance let us know.

Regards,

Amy.