topic Re: New version won't installed in Graphics

New version won't installed

HPham10 — Tue, 24 Nov 2015 17:30:11 GMT

Windows 10 build 10586.11 HAS Recently updated, the old version of Intel HD graphic (15.40.7.64.4279) is always installed by Windows Update although I try to uninstall it and install the new release (Beta 15.40.12.4326). Is this normal with beta worm?

Re: New version won't installed

Amy_C_Intel — Wed, 25 Nov 2015 21:58:22 GMT

Hello HoangPham,

Have you tried to install the driver with the following method http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*?

You can temporarily stop some of these updates by using this tool from Microsoft: https://support.microsoft.com/en-us/kb/3073930 https://support.microsoft.com/en-us/kb/3073930

Regards,

Amy.

Re: New version won't installed

HPham10 — Thu, 26 Nov 2015 02:15:09 GMT

Thanks Amy_Intel

I install ver 4300 and I see it's stable on Windows 10 build 10586.14

Ver 4279 and beta 4326 may be imcompatible with W10, some crash when playing game

Re: New version won't installed

Amy_C_Intel — Thu, 26 Nov 2015 17:16:19 GMT

You're welcome.

We have received reports and currently there are known issues about several games crashing with these drivers. Is the 4300 version working OK for you?

Regards.