topic Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz in Graphics

Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

MZany — Tue, 09 Sep 2014 17:57:03 GMT

Problem with graphics controller Intel Q43/Q45

Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

Intel System Identification Utility Reference Number: 0272 5784

Date Created: Tuesday, September 9, 2014 10:05:17 AM

ADVANCED

Your utility check say's there is a update but it won't download ???

Graphics Driver

Product Detected Intel® Q43/Q45

Current Driver Installed 8.15.10.2555

Your driver is current.

Intel Chipset Software Installation Utility (Chipset INF) (Newer Driver Available)

Product Detected Intel® 6, 5, 4, 3, 900 Series Chipsets

Current Version Installed

Newer Version Available: 9.4.0.1017

Download Now

File Size: 5.609 MB

Detailed Driver Description & Driver Documentation

The file that you are trying to download has either been moved, renamed or archived.

Please go to http://downloadcenter.intel.com http://downloadcenter.intel.com and choose your product to find your download.

Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

MZany — Tue, 09 Sep 2014 21:53:25 GMT

22 Views - no help ?

Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

Allan_J_Intel1 — Wed, 10 Sep 2014 16:40:54 GMT

Thanks for joining the Intel communities.

I am sorry to hear that have had problems updating Intel Graphics Driver.

Please refer to the following URL to download the latest driver:

File name: Win7Vista_64_151719.exe: http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22167/a08/Win7Vista_64_151719.exe&Lang=eng&Dwnldid=22167 Intel® Download Center

Allan.

Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

MZany — Wed, 10 Sep 2014 17:40:05 GMT

Thank you Allan !!!

So far it seems to have helped. Working much better !!

I got a couple notifications that my graphics controller had issues.

If it acts up again I hope you don't mind in I contact you again...

Marc

Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

Allan_J_Intel1 — Thu, 11 Sep 2014 13:03:41 GMT

Thanks for the update. I'm glad it has been addressed.

Allan.

Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

MZany — Wed, 17 Sep 2014 17:23:40 GMT

Hi Allan.

This is the 3rd time this has happened.

Consider sending additional infoYour graphics driver has stopped working properly.At this time, we don't know the exact cause of this problem. Hewlett-Packard is interested in gathering additional feedback.Please visit the Hewlett-Packard website to provide info about the problem:https://www.hpwebgen.com/questions.aspx?id=20401&pass=7508 Tap or click to go online to the Hewlett-Packard website The info that you and other customers submit will be used to investigate this error.

This used to tell me there was an update but it wouldn't download. Then your help link downloaded and worked. Now it say's I'm up to date.

http://www.intel.com/p/en_US/support/detect?iid=dc_iduu Intel® Driver Update Utility

Everything has been working better since your help...then it crashed again. (?) Any ideas ?

Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

ROBERT_U_Intel — Wed, 17 Sep 2014 17:35:19 GMT

Hi Marc

What model of HP system do you have? Have you seen the same issue with the latest graphics driver rom the HP support site for your system?

Thanks

Robert

Re: Problem with graphics controller Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz

MZany — Wed, 17 Sep 2014 17:56:06 GMT

Hi Robert.

1st - I'm not a trained tech. So I don't know much about all this. That said. I'll give you this and maybe you can suggest something I can do.

Intel System Identification Utility Reference Number: 0272 5784

Date Created: Tuesday, September 9, 2014 10:05:17 AM

ADVANCED SYSTEM INFORMATIONComputer Manufacturer Hewlett-PackardComputer Model 3031hOperating System (O/S) Microsoft Windows 7 Service Pack 1Operating System Build (O/S)(build 7601), 64-bitOperating System (version) 6.1.7601O/S Language0409System RAM 4.0 GB.NET Framework Version3.5.30729.5420CD or DVD Device hp DVD D DH16D5SSystem Hard Drive OverviewSystem Total Storage Size:698.5 GBLocal Disk C:698.5 GBUsed space:76.3 GBFree Space:622.2 GBMemory DetailTotal Physical Memory4.0 GBAvailable Physical Memory1.1 GBTotal Virtual Memory2.0 GBPhysical Drive0MakerST375064Model0NSBus TypeSATAInternet Browser [1]Internet ExplorerInternet Browser Version [1]9.11.9600.17239Internet Browser [2]FirefoxInternet Browser Version [2]31.0 (x86 en-US)

CHIPSET INFORMATION Chipset Software StatusIntel® Chipset Installation File (INF) detectednot detected Detected Chipset INF Versionnot detectedChipset INF Statusnot detectedLatest Version Availablenot detected Detailed Chipset Informationhttp://www.intel.com/support/chipsets/inf/sb/cs-009266.htm Intel® Chipset Identification Utility

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