topic Re: My games wont work properly. in Graphics

My games wont work properly.

Gxatz — Sun, 10 Sep 2017 15:38:44 GMT

So i have a ProBook 6560b. I installed the drivers using the auto driver installer. Its a little bit laggier and sometimes has weird effects on the screen but its ok. For some reason games with low spects lag very much. When i go to dxdiag and the display tab theres a message on the bottom saying ''There is a problem with Intel(R) HD Graphics 3000 device. For more information, search for 'graphics device driver error code 43'' . Can you please help me?. My system stats are.

OS Name Microsoft Windows 10 Enterprise

Version 10.0.15063 Build 15063

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-610O5IS

System Manufacturer Hewlett-Packard

System Model HP ProBook 6560b

System Type x64-based PC

System SKU LY643ES# ABB

Processor Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date Hewlett-Packard 68SCF Ver. F.04, 10-May-11

SMBIOS Version 2.6

Embedded Controller Version 151.65

BIOS Mode Legacy

BaseBoard Manufacturer Hewlett-Packard

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Mobile

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.15063.502"

User Name DESKTOP-610O5IS\user

Time Zone GTB Daylight Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 7.91 GB

Available Physical Memory 4.84 GB

Total Virtual Memory 9.16 GB

Available Virtual Memory 6.08 GB

Page File Space 1.25 GB

Page File C:\pagefile.sys

Device Guard Virtualization based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware No

Hyper-V - Data Execution Protection Yes

Re: My games wont work properly.

Stefan3D — Sun, 10 Sep 2017 15:43:29 GMT

Code 43 is explained at https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows

Download drivers manually from https://support.hp.com/us-en/drivers/selfservice/hp-probook-6560b-notebook-pc/5045605 HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

HD 3000 is not supported on Windows 10: https://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

Your best choice is to roll back to OS that came with your system.

Re: My games wont work properly.

Gxatz — Sun, 10 Sep 2017 15:51:21 GMT

What do you mean roll back to OS that came with my system?. How can i do that?.

Re: My games wont work properly.

Stefan3D — Sun, 10 Sep 2017 16:05:00 GMT

If your laptop didn't come with a recovery DVD, then go to https://support.hp.com/us-en/document/c02638587 HP Notebook PCs - Using System Recovery, Factory Reset and Minimized Image Recovery Options | HP® Customer Support

This link is for your convenience. I'm not responsible if you destroy any data.

If you are insure about anything, ask the https://h30434.www3.hp.com/ HP community for further advice.

Because there are several recovery options available, some of which automatically delete files and programs, HP recommends that, before you select any recovery option, you back up all important files. Once the recovery process begins deleting files there is no way to pause or stop the process.

Re: My games wont work properly.

Gxatz — Sun, 10 Sep 2017 16:18:21 GMT

I didnt undertand that rollback you mentioned. What will it do?. And why should i do it?. ( Newb here sorry )

Re: My games wont work properly.

Gxatz — Sun, 10 Sep 2017 16:37:23 GMT

Ok so. I have the cd to install windows 7 64bit. So i guess that will solve my issue right?.

Re: My games wont work properly.

Stefan3D — Sun, 10 Sep 2017 16:40:28 GMT

Bosup schrieb:

Ok so. I have the cd to install windows 7 64bit. So i guess that will solve my issue right?.

It should. Don't forget to back up your personal files to an external drive beforehand

Re: My games wont work properly.

Gxatz — Sun, 10 Sep 2017 16:43:30 GMT

Ok so i will have the disc in about a week. I will keep update you when i get it. Thanks for your help