topic Re: Error message when I try to update graphics driver in Graphics

Error message when I try to update graphics driver

hdave — Mon, 12 May 2014 02:39:44 GMT

My operating system is: Windows 8.1 64-bit

Inter(r) HD Graphics 4600, version 10.18.10.3304

I'm trying to update to the latest graphics driver, but every-time I try to install it, I get an error message that says " The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer."I went to Lenovo website, and their most current Intel video driver is 10.18.10.3304 (http://support.lenovo.com/en_US/downloads/default.page http://support.lenovo.com/en_US/downloads/default.page?)

I'm trying to install this:

File name:

win64_153318.exe

Version:

15.33.18.64.3496

https://downloadcenter.intel.com/new/image/dlc/blank.gif

Date:

03/11/2014

Status:

Latest

Size:

140.24 MB

Language:

Multi language

Operating Systems:

Windows 7 (64-bit)*, Windows 8, 64-bit*, Windows 8.1, 64-bit*

Are there any solutions to this problem?

Re: Error message when I try to update graphics driver

Jose_H_Intel1 — Mon, 12 May 2014 17:49:08 GMT

The message you are getting is probably indicating that your system uses customized drivers from the computer manufacturer.

However, you may want to try the following process:

Uninstall Intel® HD Graphics. http://www.intel.com/support/graphics/sb/CS-034574.htm Graphics — Uninstalling the Intel® Graphics Driver and Intel Display/HDMI Audio Driver
Restart your system.
Manually install Intel® HD Graphics driver. http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714

If this does not work you will need to use the driver provided by the system manufacturer.