Disk corrupted after installing the Matrix Storage Manager Driver

idata — Wed, 30 Jun 2010 06:29:00 GMT

My setup

MB: Asus P6T (with ICH10R southbridge)

CPU: Intel i7 920

HDD (boot): WD VelociRaptor 300GB

HDD (data): 2 x WD Caviar Black 1TB (previously used as RAID-1 on another controller, but have moved to ICH10R and re-formatted as non-RAID)

OS: Windows Vista Ultimate SP2

Problem

I have installed "Intel(R) Matrix Storage Manager Driver for Microsoft Windows* (32 & 64 bit)" version 8.9.0.1023, and after the system was rebooted, data drive # 1 does not show up in windows explorer. In disk management, I see that data drive # 2 has the "RAID" label. So I immediately restore to the previous state using Windows System Restore.

Now data drive # 1 shows up, but the directory structure is the same as data drive # 2 (all data on drive # 1 were lost). I suspect that the new driver thinks that I have a RAID-1 and rebuilds it automatically. But in fact the two drives are not set up as RAID, and I was not prompted before the rebuild whatsoever.

I would like to know what I did wrong, and how to prevent this from happening again in the future.

Re: Disk corrupted after installing the Matrix Storage Manager Driver

Allan_J_Intel1 — Thu, 01 Jul 2010 16:41:20 GMT

Intel has been researching this problem for a while and they are trying to determine if this is hardware or software issue. See below:

http://www.intel.com/support/chipsets/imsm/sb/CS-030818.htm

Intel recommends using Matrix Storage Manager version 8.8 or latest version 9.6.

Downloads here: http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2101

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Disk corrupted after installing the Matrix Storage Manager Driver

Re: Disk corrupted after installing the Matrix Storage Manager Driver