topic Re: Intel HD 3000 graphics Update problem. in Graphics

Intel HD 3000 graphics Update problem.

JTorr11 — Fri, 02 May 2014 13:51:46 GMT

I updated my Intel HD 3000 graphics through Windows Update Center a while ago.

Since then, every time I start my Windows 7 computer, I get the message (at down/right corner) "Installing drivers...." and when it finishes after 1 minute or so i get "Intel Hd 3000 installed".

I can´t neither use video editing softwares as (Windows Live Movie Maker) or use de HDMI out (to connect the video out to the TV for example)

I´ve tried reinstalling the latest drivers but no doesn´t work.

Any suggestions?

Thanks,

Jon

PD: OS: Windows 7 x86

Model: Asus e:53

i5-2450M 2.5 GHz

4GB RAM

Re: Intel HD 3000 graphics Update problem.

Allan_J_Intel1 — Mon, 05 May 2014 15:58:10 GMT

Thanks for joining the community.

I understand you are experiencing graphics issues after loading Microsoft Updates.

Please try updating directly off Intel site. It will provide generic video drivers for your graphics controller.

Filter by operating system and try to install the driver when it finishes downloading, to verify that your system will accept it:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&ProdId=3319&LineId=1101&FamilyId=39 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&ProdId=3319&LineId=1101&FamilyId=39

Allan.

Re: Intel HD 3000 graphics Update problem.

JTorr11 — Mon, 05 May 2014 21:38:19 GMT

Thanks for answering!

I already tried that Allan, but didn´t work, but I will reinstall anyway. Let´s see what happens

Re: Intel HD 3000 graphics Update problem.

JTorr11 — Mon, 05 May 2014 21:52:32 GMT

Still same issue...

Re: Intel HD 3000 graphics Update problem.

Allan_J_Intel1 — Tue, 06 May 2014 14:30:52 GMT

Thanks for coming back to the community.

I am sorry to hear you still have same issue. For some reason after running Windows updates, the registry of the operating system changed. At this point, please try removing any Intel Graphics Driver from control panel and re install the driver back through manual procedure.

Please check the link below for manual instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Select your operating system version and download the zip version of the video driver:

Allan.

Re: Intel HD 3000 graphics Update problem.

JTorr11 — Thu, 08 May 2014 20:25:36 GMT

Thanks Allan, but doesn´t work neither...

Re: Intel HD 3000 graphics Update problem.

Allan_J_Intel1 — Fri, 09 May 2014 13:47:03 GMT

That isn't working right. Sorry about the trouble. Your computer might have a registry problem. This happens when the operating system finds some corrupted files. Please try to fix the registry by loading System Restore, see instructions below:

http://windows.microsoft.com/en-us/windows7/products/features/system-restore http://windows.microsoft.com/en-us/windows7/products/features/system-restore

Allan.

Re: Intel HD 3000 graphics Update problem.

JTorr11 — Fri, 09 May 2014 15:21:06 GMT

Okay I will try that, but before I do, May it work unistalling Intel Graphics in control panel and Installing the old version that ASUS offers in drivers section in the website of my laptop model? The ones in the VGA part. They´re old versions but could it work?

http://www.asus.com/Notebooks_Ultrabooks/K53E/HelpDesk_Download/ Notebooks & Ultrabooks - K53E

Re: Intel HD 3000 graphics Update problem.

Allan_J_Intel1 — Mon, 12 May 2014 13:30:32 GMT

Yes, uninstalling any Intel graphics drivers in control panel may help changing Windows registry. You can try obtaining video drivers from your computer manufacturer.

Allan.

Re: Intel HD 3000 graphics Update problem.

JTorr11 — Wed, 14 May 2014 17:27:01 GMT

Not working, I will try a backup with system restore and when I finish university, I don´t won´t the computer to loose any files yet haha. Thanks Allan