topic Re: Windows 10 with HD 4600 and AutoCadd problems. in Graphics

Windows 10 with HD 4600 and AutoCadd problems.

TTimo3 — Thu, 31 Mar 2016 21:22:51 GMT

Since upgrading (at least Microsoft calls it an upgrade) to windows 10, AutoCad has been very jerky and hard to use. My browser also keeps restarting, often. This can only be caused by my HD Graphics 4600. Is there a better driver for windows 10?

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Mon, 04 Apr 2016 17:24:23 GMT

Hi TimfromTampa,

Try installing the Intel® latest Graphics version.

Here you can find the latest version of your Intel® Graphics for windows® 10

https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

TTimo3 — Mon, 04 Apr 2016 18:35:49 GMT

Thank you for your assistance, however, Windows is blocking your .exe file saying that it is corrupt or invalid. Any other suggestions?

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Wed, 06 Apr 2016 14:18:20 GMT

Hi,

Could you please provide the following?

- Motherboard Model:

-If an OEM system, maker and model:

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

TTimo3 — Fri, 08 Apr 2016 13:25:11 GMT

Dear Hellen,

The baseboard manufacturer is Gigabyte.

System Manufacturer Gigabyte Technology Co., Ltd.

System Model Z87-D3HP

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Mon, 11 Apr 2016 15:16:46 GMT

Hi TimfromTampa,

I suggest you to uninstall Intel Graphics and try only with your System Manufacture Driver; in the following link you can download you proper driver. Let me know if the issue remains.

http://www.gigabyte.us/products/product-page.aspx?pid=4519&kw=Z87-D3HP# dl http://www.gigabyte.us/products/product-page.aspx?pid=4519&kw=Z87-D3HP# dl

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Sat, 16 Apr 2016 16:25:33 GMT

Hello, TimfromTampa:

Thought I would just check in and find out if you were able to resolve this problem.

I look forward to hearing from you.

Regards,

Esteban C

Re: Windows 10 with HD 4600 and AutoCadd problems.

TTimo3 — Wed, 20 Apr 2016 12:05:35 GMT

Dear Esteban,

Since the Intel HD 4600 is the original driver I don't see what this could have possibly accomplished, but I tried reinstalling anyway. Of course it didn't solve my issues.

Sincerely,

TimFromTampa

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Wed, 27 Apr 2016 17:49:30 GMT

Hi TimfromTampa,

Please try with this method, installing the driver manually.

How to manually install an Intel® Graphics Driver in Windows® 10

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

Intel® Beta Graphics Driver for Windows® 10

https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-?v=t https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-?v=t

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Tue, 03 May 2016 16:27:12 GMT

Hi TimfromTampa,

I have been checking this thread and I was wondering if you were able to install the drivers.

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

TTimo3 — Tue, 10 May 2016 20:32:59 GMT

I have never had issues installing the drivers, why are you sending me on this wild goose chase?

The problem is that I am not sure that the driver that I have installed is the correct driver for my usage and machine. Is that anyone with the knowledge there to help me with the problem?

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Thu, 09 Jun 2016 14:22:32 GMT

Hi TimfromTampa,

I send you a PM, in order to help you.

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

TTimo3 — Mon, 13 Jun 2016 14:14:25 GMT

Thank you very much. This PM is a representative of Intel?

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Tue, 14 Jun 2016 17:22:06 GMT

Hi TimfromTampa,

Yes, it is; we want to help you and see if there is a solution for this.

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Tue, 21 Jun 2016 18:27:25 GMT

If there is something I could do for you, please let me know.

Regards,

Hellen.

Re: Windows 10 with HD 4600 and AutoCadd problems.

TTimo3 — Tue, 21 Jun 2016 18:52:01 GMT

I do not wish to post my telephone number for all to see. If you have some way for me to contact you I will do so.

Re: Windows 10 with HD 4600 and AutoCadd problems.

idata — Thu, 23 Jun 2016 00:45:00 GMT

Hi TimfromTampa,

Yes, I understand, that's why I try to contact you via PM; I suggest you to contact us through chat, I'll send you more information on a PM.

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html

Regards,

Hellen.