topic Re: Haswell, flying texture in Sonic Adventure 2 in Graphics

Haswell, flying texture in Sonic Adventure 2

DBitn — Mon, 25 Jan 2016 01:12:18 GMT

The problem looks similar to . Same hardware, same OS.

The name of the game is Sonic Adventure 2. It can be obtained through Steam. http://store.steampowered.com/app/213610/ http://store.steampowered.com/app/213610/

Problem:

About 1 minute after the start of the first stage a flying model of some kind of vehicle appears just above the head of the character. It moves along with the camera and occasionally blinks when the character moves. It happens always (100%), easy to reproduce. Just start the game and play for a few minutes. The problem does not appear on other graphics adapters (like NVidia or ATI).

CPU/GPU: Celeron G1820

VBIOS: 1030.0

Video Memory: 256 MB

OS: Windows 7, 64-bit

Grahics driver version: 15.36.28.4332 https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332- Download Intel® Graphics Driver for Windows 7/8.1* [15.36.28.4332]

Re: Haswell, flying texture in Sonic Adventure 2

IUman — Tue, 26 Jan 2016 19:59:48 GMT

Hello dmit.bit,

Thank you for joining the Intel communities.

I suggest running Windows update, also try uninstalling the driver and reinstalling it, you can follow the steps to uninstall it at the following link:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel Display HDMI Audio...

Once the driver is uninstalled, restart your system and then reinstall the driver again.

If the problem persists we will need to wait for a new driver release that hopefully will solve this problem.

Best regards,

Ivan

Re: Haswell, flying texture in Sonic Adventure 2

Bryce__Intel — Thu, 31 Mar 2016 00:56:17 GMT

Investigation concluded there was a bug and a fix is in process for 15.36 and 15.40 drivers. I'm targeting this fix to be in our Q2'16 releases.

Re: Haswell, flying texture in Sonic Adventure 2

IUman — Thu, 31 Mar 2016 13:57:58 GMT

Thank you Bryce@Intel for that information!

Re: Haswell, flying texture in Sonic Adventure 2

Bryce__Intel — Tue, 17 May 2016 15:03:46 GMT

Hi dmit.bit

The fix is ready. Please install the latest 15.36 and retest. Please update your results so we can close this out. Thanks.

https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36- Download Intel® Graphics Driver for Windows 7*/8.1* [15.36]

Re: Haswell, flying texture in Sonic Adventure 2

DBitn — Thu, 19 May 2016 16:15:40 GMT

https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36- does not fix the problem

Re: Haswell, flying texture in Sonic Adventure 2

Bryce__Intel — Thu, 28 Jul 2016 13:38:13 GMT

Okay, so this fix was checked into our 15.40 branch which supports 4th Gen Win10 + 5th & 6th Gen Win7-Win10. If you're running these specs, the latest driver should resolve the issue.

Development confirmed it's not yet in 15.36, though I've submitted the check in request and priority is lower for 15.36 so it may take a while longer. Thanks for your patience

Re: Haswell, flying texture in Sonic Adventure 2

Bryce__Intel — Tue, 16 Aug 2016 06:50:32 GMT

Check-in for 15.36 was denied, we will not be porting this fix back.

So the fix is in latest 15.40 branch. This covers 4th Gen Win10, and 5th+ on Win7 thru 10.