topic Re: Intel Iris Graphics Driver Installation Error in Graphics

Intel Iris Graphics Driver Installation Error

ABenn5 — Wed, 03 Dec 2014 03:07:41 GMT

So I am attempting to install the Intel Iris Graphics Driver for Windows 7/8/8.1 64bit version to fix graphical errors within a game(Titanfall).

Everytime I try to install the drivers I get an error.

If I try to install the driver from the exe file here http://https//downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348 I get an error saying that This computer does not meet the minimum requirements for installing the software.

If I try to install it via the zip file:

Control Panel>Device Manager>Display Adapters>Update Driver Software>Browse My Computer>Let Me Pick>Have Disk>Browse>kit64ics.inf>Select Intel Iris Graphics 5100(or pro 5200)

I get the error saying The Driver Selected for your device does not support this version of windows.

System stats:

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)

Language: English (Regional Setting: English)

System Manufacturer: TOSHIBA

System Model: Satellite S55-A

BIOS: 1.70

Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz

Memory: 8192MB RAM

Available OS Memory: 8068MB RAM

Page File: 4555MB used, 11512MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

Form of Computer: Laptop(if you couldn't tell by model)

Re: Intel Iris Graphics Driver Installation Error

Allan_J_Intel1 — Wed, 03 Dec 2014 19:40:36 GMT

Thanks for joining the Graphics community.

I just verified installation with have disk method, here are the steps I used:

1. Login with administrator privileges

2. Open Control Panel

3. Open Device Manager

4. Click on "Display adapters"

5. Double click "Intel HD Graphics"

6. Click on the "Driver" tab

7. Click on "Update Driver" button

8. Click on "Browse my computer for driver software"

9. Click on "Let me pick from a list of device drivers on my computer"

10. Click on "Have Disk" button

11. Click "Browse"

12. Navigate to the folder that you unzipped the Beta Intel HD Graphics driver to

13.Navigate to the Graphics sub-folder

14. Double click the igdlh64.inf

15.Click "OK"

16. Click "Next"

Driver should now be installing.

17. If successful, click "Close"

Reboot.

Allan.

Re: Intel Iris Graphics Driver Installation Error

ABenn5 — Thu, 04 Dec 2014 01:22:10 GMT

Hey Allan, Thanks for the response. I followed the steps you gave me but I run into an issue when I get to step 14.

I am in the graphics subfolder yet there is no igdlh64.inf file located there, there is only a kit64ics.inf there. I also tried to go directly to the subfolder with just the file explorer and again there is no igdlh64.inf file.

Is there some reason that this file does not exist when I download it? As I have downloaded it through your link and the original link that I had posted in the question.

Re: Intel Iris Graphics Driver Installation Error

Allan_J_Intel1 — Thu, 04 Dec 2014 14:39:29 GMT

The driver does not seem to be there because, I have provided you with wrong driver version, and I apologize.

According to your system specifications, the processor model Intel(R) Core(TM) i7-3630QM CPU integrates Intel® HD Graphics 4000 and the driver is not the same for Intel® HD Graphics 5100 or 5200 series.

Please try this link: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329&lang=eng&ProdId=3712 Intel® Download Center

Allan.

Re: Intel Iris Graphics Driver Installation Error

ABenn5 — Fri, 05 Dec 2014 02:28:05 GMT

Thanks Allan, I did my digging myself and I realized that I have a 3rd gen i7 and iris 5100 and 5200 are for 4th gen. Before you responded the first time I did manage to fix the graphical errors myself using the 3rd party application slimdrivers, but after seeing your post I figured I should try the intel recommended driver.

I installed the driver via the link you gave me and it didn't have the graphical errors and I was having higher fps than with the driver I installed from the slimdrivers app.

Thanks for all the help!

Re: Intel Iris Graphics Driver Installation Error

Allan_J_Intel1 — Fri, 05 Dec 2014 14:30:16 GMT

Thanks for sharing your results. I am glad your computer is working now.

Allan.

Re: Intel Iris Graphics Driver Installation Error

aalon8 — Mon, 01 Jun 2015 05:34:40 GMT

i have the same problem with the driver i have 4th gen 4400 hd intel what i do? it says is not compatible with this windows version i have 8.1

Re: Intel Iris Graphics Driver Installation Error

aalon8 — Mon, 01 Jun 2015 05:36:31 GMT

i used https://downloadcenter.intel.com/search?keyword=4th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4400 Intel® Download Center this link to download the driver

Re: Intel Iris Graphics Driver Installation Error

aalon8 — Mon, 01 Jun 2015 05:40:41 GMT

i have i7-4510U