topic Re: Intel HD graphics driver stopped responding + multicolor top-of-screen flickering. Drivers already updated. in Graphics

Intel HD graphics driver stopped responding + multicolor top-of-screen flickering. Drivers already updated.

DMatk1 — Fri, 22 May 2015 10:17:04 GMT

I recently bought a Dell Win 8.1 laptop (Core i5-5200U CPU @ 2.20 GHz). I keep getting this message:

"Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered".

Also, the top of the screen sometimes starts a rapid, multicolor flickering, which obscures the top part of the screen, thogh it improves somewhat if I move the cursor back and forth over the flickering.

According to my my PC and the Intel tool, my Intel graphics drivers are up to date. So how do I fix this? Thanks in advance.

Re: Intel HD graphics driver stopped responding + multicolor top-of-screen flickering. Drivers already updated.

Kevin_M_Intel — Tue, 26 May 2015 20:54:21 GMT

This may be a graphics driver issue. Please try uninstalling the current graphics driver and install this one:

https://downloadcenter.intel.com/download/24937 https://downloadcenter.intel.com/download/24937

If you have problems during the installation of the driver, try these steps:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Kevin M

Re: Intel HD graphics driver stopped responding + multicolor top-of-screen flickering. Drivers already updated.

DMatk1 — Tue, 26 May 2015 21:45:56 GMT

Thanks, Kevin. I did the uninstall / new install. So far, so good.

Re: Intel HD graphics driver stopped responding + multicolor top-of-screen flickering. Drivers already updated.

Kevin_M_Intel — Wed, 27 May 2015 14:20:28 GMT

Great! It is good to hear is working fine now.

Kevin M