topic Re: HD4600 driver does not detect HDCP support in my AV processor in Graphics

HD4600 driver does not detect HDCP support in my AV processor

cshon — Tue, 28 Jan 2014 10:02:20 GMT

System:

Intel Core i5-4670T(2.30GHz) HD4600 graphics

ASRock Z87E-ITX motherboard

8Gb RAM

Windows 8.1

I have the above HTPC (latest Intel divers) connected to a Merdian HD621 audio processor leading to a Pioneeer LCD diaplay

The Merdian HD621 and display are both HDCP compliant and I have other blu-ray players going though the system with no problems.

In the HDMI properties of my HTPC, however the Inel driver indicates 'HDCP not supported' so I can't play blu-rays via my HTPC.

I've tried different HDMI cables etc.

Any suggestions as to what the issue could be?

Re: HD4600 driver does not detect HDCP support in my AV processor

Kevin_M_Intel — Wed, 29 Jan 2014 15:23:23 GMT

Hi Madscientist,

I am sorry to hear you are having problems with this configuration but let me help you.

Can you please confirm if you are using a direct connection between the devices (no adapters)? If you are using video adapters, have you checked if are HDPC compliant? Can you also post your dxdiag report here?

Re: HD4600 driver does not detect HDCP support in my AV processor

JBouc3 — Sat, 12 Apr 2014 20:53:49 GMT

I am having this same issue.

Just switched over from a dedicated gpu so that I would be consuming less power only to find out intel 4600HD graphics has a severe HDCP bug.

My system: gigabyte z87-ds3h with 8gb ram, i7-4770k cpu, win7 x64 professional, ceton infinitv6 for cable card tuning and hauppaugge 2250 for ota tuning. The HTPC is connected to my onkyo TX-SR805 via hdmi and then hdmi to my Samsung lcd tv. The issue Is with windows media center playback of copy protected material. I have no issue with blu-ray playback just protected cable channel playback.

Re: HD4600 driver does not detect HDCP support in my AV processor

JBouc3 — Sun, 13 Apr 2014 23:19:48 GMT

Here's my dxdiag from this issue:

------------------

System Information

------------------

Time of this report: 4/13/2014, 13:44:55

Machine name: HTPC

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

Language: English (Regional Setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: Z87-DS3H

BIOS: BIOS Date: 09/24/13 16:35:13 Ver: 04.06.05

Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz

Memory: 8192MB RAM

Available OS Memory: 7880MB RAM

Page File: 1547MB used, 14212MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 4600

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06

Display Memory: 1760 MB

Dedicated Memory: 256 MB

Shared Memory: 1504 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: TX-SR805

Monitor Id: ONK0781

Native Mode: 1920 x 1080(p) (60.000Hz)

Output Type: HDMI

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.3496 (English)

Driver Version: 10.18.10.3496

DDI Version: 11

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 3/7/2014 09:21:58, 26168168 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4752-11CF-407A-0AF0BBC2C735}

Vendor ID: 0x8086

Device ID: 0x0412

SubSys ID: 0xD0001458

Revision ID: 0x0006

Driver Strong Name: oem13.inf:IntelGfx.NTamd64.6.1:iHSWD_w7:10.18.10.3496:pci\ven_8086&dev_0412

Rank Of Driver: 00E62001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Bac...

Re: HD4600 driver does not detect HDCP support in my AV processor

JBouc3 — Mon, 14 Apr 2014 19:17:31 GMT

Today an extremely knowledgeable cable tech came to my house to do some troubleshooting. He informed me that SDV channels have different mpeg encoding so that they don't take up as much bandwidth. So from what I understand from this is that for some reason intel's hd 4600 graphics solution has a problem with mpeg4 encoding. Mpeg 2 seems alright, besides for some really annoying video flickering.

In the end it is not an HDCP/hdmi cable spec issue, it's a driver issue.

Re: HD4600 driver does not detect HDCP support in my AV processor

Kevin_M_Intel — Tue, 15 Apr 2014 17:16:39 GMT

Hi jonny80s,

Our controller HD 4600 support HDCP 2.1 and MPEG2 only Here you can check the information:

https://software.intel.com/en-us/articles/quick-reference-guide-to-intel-processor-graphics https://software.intel.com/en-us/articles/quick-reference-guide-to-intel-processor-graphics

Also here I have some pictures:

Re: HD4600 driver does not detect HDCP support in my AV processor

JBouc3 — Tue, 15 Apr 2014 21:52:51 GMT

Yeah, I figured this out yesterday when the cable tech came by. We had a discussion concerning SDV and how SDV channels are encoded in mpeg4...... Therefor making intel onboard graphics completely impossible for HTPC builds. I'll have to find a lower power fanless graphics card to reduce my power consumption and lower the sound output of the unit. Asus' gt630 should do the trick.

Thank you for the response.

Re: HD4600 driver does not detect HDCP support in my AV processor

Kevin_M_Intel — Wed, 16 Apr 2014 17:05:42 GMT

You are Welcome!

Re: HD4600 driver does not detect HDCP support in my AV processor

ctren — Sun, 20 Apr 2014 05:18:17 GMT

Im having the same issue on a Toshiba laptop with an HD 4600 and Win 8.1. My directv app says it will not allow playback, the driver does not prevent screen capture for protected content.

I just bought the laptop today, updated the video drivers as told by directv and no change. So are your saying this hardware will never allow playback of this content ? If so I will return this laptop now before I loose any packaging and find one with an amd video chipset.

Re: HD4600 driver does not detect HDCP support in my AV processor

PGlow — Wed, 14 May 2014 15:10:40 GMT

I have a similar problem:

If I understand correctly, intel develops HDCP which is not downwardly compatible and we bought new, but already outdated intel hardware??? And even if I buy new Intel hardware, what happens with the release of the next HDCP version???

Re: HD4600 driver does not detect HDCP support in my AV processor

Kevin_M_Intel — Thu, 15 May 2014 17:15:05 GMT

Well, depending on the graphics controller you can get support for HDCP. Nowadays, our graphics controller HD 4600 or 4th generation supports up to HDCP 2.1 so I regret to say that this may be a hardware limitation.

Re: HD4600 driver does not detect HDCP support in my AV processor

PGlow — Fri, 16 May 2014 07:44:40 GMT

Hallo kevin_intel, thanks for replying to my post.

Before I buy new hardware, is there a way to diagnose the problem and to find the weakest link in the chain (regarding HDCP version) or at least to check the supported HDCP version of my HD4000? Theoretically, it might be a hardware bug or some incorrect sent signal as well(?).

Moreover, is there some official/general FAQ regarding HDCP, that is, how to cope with HDCP when buying new hardware, can I, in the future, update the HDCP version current hardware with a new firmware? For example, I buy a new TV supporting HDCP 2.1 and everything compatible, that's fine. But after releasing HDCP 2.2 I get a new blueray player and I'm forced to buy new hardware or at least to wait until I get corresponding HDCP updates for ALL hardware. And if even one manufacturer does not deliver, I got the weak link in my HDCP chain and the problem starts again.

So you see, for me it's just not the current problem, but I am really at loss here how to cope with this issue in the future...

Re: HD4600 driver does not detect HDCP support in my AV processor

JBouc3 — Fri, 16 May 2014 10:45:39 GMT

Guys it's not an HDCP issue. It's simply that intel's graphics solution doesn't support playback of mpeg4 streaming video, which unfortunately is what the cable companies are turning to freeup intranet bandwidth.

Re: HD4600 driver does not detect HDCP support in my AV processor

PGlow — Fri, 16 May 2014 11:36:41 GMT

Hey Jonny80s,

in my case it's a HDCP problem, since I get an HDCP error when streaming Amazon Instant using Silverlight. I crossposted here and linked my question since I didn't get any support in the other thread and here an (assumed similar) HDCP problem was discussed.

Thx anyway

Re: HD4600 driver does not detect HDCP support in my AV processor

Kevin_M_Intel — Mon, 19 May 2014 18:56:51 GMT

Glowallp,

The HDCP support is at the hardware level. The software will make the transition to make the hardware work fine but in the case that the driver supports higher versions the hardware will still support HDCP 2.1.

Re: HD4600 driver does not detect HDCP support in my AV processor

GSeri — Thu, 05 Nov 2015 22:02:38 GMT

You seem to restate the same response over and over. Can you suggest a solution? I have the same issue with my i7-3770K with an LG BH12LS38 Internal SATA Blu-Ray Drive. I can't play blu-ray. It is not the cable and not the monitor. The drivers do not support HDCP. I need a driver that supports HDCP and it doesn't seem appropriate suggest trying different hardware combinations or install a graphic card and stop using HD4000.