topic Re: Intel HD Graphics Driver Update Problem in Graphics

Intel HD Graphics Driver Update Problem

idata — Sat, 06 Apr 2013 14:06:56 GMT

Hello everyone,

I tried to update my Intel HD Graphic driver to the 15.28.15.64.3062 version that came out 03/21/2013 and I'm pretty sure I don't have that version.

I downloaded the zip and the exe version but in both case it showed me the same error message:

"this computer does not meet the minimum requirements for installing the software"

I checked and I do have all the requirements that are written in the "Installation_Readme" file. I'm only not sure about the third condition which is:

"There should be sufficient hard disk space in the directory on the system in order to install this software" because I don't know where to find

that information but i think I have space because I have about 20 GB free on my C/ disk.

These are my computer information:

Computer : Toshiba Satellite L655 PSK1EE

Processor : Intel(R) Core(TM) i3 CPU M370 @2.40GHz

System type : 64-bit Operating System

Windows Edition : Windows 7 Home Premium 64 bit

If it's not enough just tell me what to add and how to find the information about it.

Thanks For Your Help!

Re: Intel HD Graphics Driver Update Problem

Kevin_M_Intel — Mon, 08 Apr 2013 16:46:11 GMT

Hello Adn1998,

I understand you need to install the latest Graphics driver for your Graphics controller.

Please note that the driver version 15.28.15.64.3062 that you are trying to install is for the 2nd generation processor or the Intel® HD graphics 3000/2000. This is the reason why it is showing errors when trying to install the driver.

The correct driver and the latest one from our side for your graphics controller can be downloaded from the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers

It is important to mention that our driver is a generic driver. This is because we provide the hardware to the system manufacturer like in your case Toshiba, and they will design and create custom drivers for your system. Due to this, If you are having problems with this driver I suggest you contacting the Toshiba to get the specific drivers from them.

Just in case, here is their contact information:

800-457-7777

http://www.toshiba.com/ www.toshiba.com

Thanks.

Re: Intel HD Graphics Driver Update Problem

idata — Sat, 13 Apr 2013 13:16:53 GMT

Hello,

Last night I tried to update my driver to the 15.28.15.64.3062. I restarted my computer as asked and when I restarted it, the screen was completely RED. I couldn't see anything. So, I shut off my computer and restarted it in Safe Mode with Networking and did a system restore to two days back. However, I still feel that I need to update my driver. Is there something you can help me with? Here is my computer information, please let me know if more is needed.

OS NameMicrosoft Windows 7 Home PremiumVersion6.1.7601 Service Pack 1 Build 7601Other OS DescriptionNot AvailableOS ManufacturerMicrosoft CorporationSystem NameSystem ManufacturerHewlett-PackardSystem ModelHP ENVY 15 Notebook PCSystem Typex64-based PCProcessorIntel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)BIOS Version/DateHewlett-Packard F.0C, 1/22/2013SMBIOS Version2.7Windows DirectoryC:\WindowsSystem DirectoryC:\Windows\system32Boot Device\Device\HarddiskVolume1LocaleUnited StatesHardware Abstraction LayerVersion = "6.1.7601.17514"User NameTime ZoneEastern Daylight TimeInstalled Physical Memory (RAM)8.00 GBTotal Physical Memory7.95 GBAvailable Physical Memory2.38 GBTotal Virtual Memory15.9 GBAvailable Virtual Memory9.71 GBPage File Space7.95 GBPage FileC:\pagefile.sys

Re: Intel HD Graphics Driver Update Problem

Kevin_M_Intel — Tue, 16 Apr 2013 15:52:20 GMT

Hello STARRT,

Since you are running the latest driver version (3062) for your graphics controller, I suggest you running the previous driver version we have available at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22375&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

It is also important to mention that the driver we provide is a generic driver that may work with your system. Due to this we recommend you contacting the system manufacturer website to download their latest driver and test their drivers that have been specifically designed and created for your computer.

Regards.

Re: Intel HD Graphics Driver Update Problem

jboni5 — Thu, 30 May 2013 04:34:00 GMT

System Information

---------------

Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1

System Manufacturer: Apple Inc.

System Model: MacBookPro8,1

Processor: Intel(R) Core(TM) i5-2415M CPU @ 2.30GHz (4 CPUs), ~2.3GHz

Memory: 4096MB RAM

Available OS Memory: 2218MB RAM

Page File: 1927MB used, 2505MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

Display Devices

---------------

Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_00DB106B&REV_09

Display Memory: 916 MB

Dedicated Memory: 64 MB

Shared Memory: 852 MB

Current Mode: 1280 x 800 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: MS_9003

Native Mode: 1280 x 800(p) (60.223Hz)

Output Type: Internal

Driver Name: igdumd32.dll,igd10umd32.dll,igd10umd32.dll

Driver File Version: 9.17.0010.2932 (English)

Driver Version: 9.17.10.2932

Sir im having a problem updating my Intel(R) HD Graphics 3000 from 9.17.0010.2932 to the latest version.

im using a macbookpro 8 with bootcamp to run windows.

i successfully dowloaded and extract 15.28.15.64.3062 to update my driver but when i finished installing it is said ive successfully updated my drivers to 9.17.0010.2932 which is my current driver not the latest one

please help. and sorry for my bad english

Re: Intel HD Graphics Driver Update Problem

Kevin_M_Intel — Thu, 30 May 2013 15:54:02 GMT

Hello jorgejb24,

I am afraid that the based on an agreement between Intel® and Apple, the support on Mac computers will be provided by Apple only.

At this point, I recommend you contacting Apple in order to get the support for your computer.

Thanks.

Re: Intel HD Graphics Driver Update Problem

CSkib — Mon, 03 Jun 2013 08:40:10 GMT

Hello everyone,

I tried to update my Intel HD Graphic driver to the 15.28.15.64.3062 version that came out 03/21/2013and I'm pretty sure I don't have that version. I have tried to use a multitude of the downloads but none seem to be working they all pop up with the same error message: "this computer does not meet the minimum requirements for installing the software" Here are my computer's specs:

Windows 7 Home Premium 64-bit

Computer model: Razer Blade

Processor: Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz

Installed Memory: 8Gb

Card name: Intel(R) HD Graphics Family

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_67441458&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1920 x 1080 (32 bit) (40Hz)

Monitor Name: Generic PnP Monitor

Re: Intel HD Graphics Driver Update Problem

Kevin_M_Intel — Mon, 03 Jun 2013 14:38:57 GMT

Hello chaseskibbs,

The latest driver for your graphics controller can be downloaded at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22628&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

It is important to say that It is a generic driver for your computer. This is because we as Intel®, provide the hardware to the system manufacturer and they will design their own custom drivers specifically for their systems.

If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Thanks.

Re: Intel HD Graphics Driver Update Problem

JAnde29 — Sat, 08 Jun 2013 21:31:18 GMT

Hello,

I've been having trouble installing a new driver for quite a while now.

Games and programs tell me my: "Intel (R) HD Graphics (TM) Family" driver is out of date or something, so I went here and tried finding the right one to install, no luck yet..

Latest one I tried was: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20Home%20Premium%2C%2064-bit%20version*&DownloadType=Drivers Download Center of course I got a bug, because it apparently isn't the right one, or so I believe. I installed that driver because DxDiag says: chip-type: "Intel (R) HD Graphics Family", and Processor: "Intel (R) Core (TM) i5-2410M CPU 2.30GHz (4CPUs) ~2.3GHz", which i would say fits the "Intel (R) Core (TM) Processors with Intel (R) HD Graphics", right??

Well here's the rest of my Computer information, just say if something else is needed.

Product: Packard Bell, EasyNote TS44HR

OS: Windows 7 x64 Home Premium, (6.1, build 7601)

Processor: Intel (R) Core (TM) i5-2410M CPU 2.30GHz (4CPUs) ~2.3GHz

Videocard?: Intel (R) HD Graphics (TM) Family

Standard Screen resolution: 1366 x 768 (32 bit) (60Hz)

"Head driver": igdumd64-dll,igd10umd64.dll,igd10urr

Memory: 8,192 GB RAM

Re: Intel HD Graphics Driver Update Problem

MEA1 — Sun, 09 Jun 2013 07:56:53 GMT

This is the righthttps://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22628 driver for your GPU.

Re: Intel HD Graphics Driver Update Problem

Kevin_M_Intel — Mon, 10 Jun 2013 16:33:12 GMT

Hello Josefandersen7,

Please note that we have four Intel® HD Graphics nowadays. The processor model i5-2410M comes with the Intel® HD Graphics 3000 inside. This means that it is the 2nd generation Intel® HD Graphics processors and the driver you mentioned above is for the first generation of Intel® HD Graphics processor.

You can download the correct driver for your graphics controller at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22628&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

Re: Intel HD Graphics Driver Update Problem

PCana1 — Tue, 11 Jun 2013 04:06:33 GMT

Hello,

I am having the same problem, i can't update my Intel HD Graphic driver

I have tried to use a multitude of the downloads but none seem to be working they all pop up with the same error message: "this computer does not meet the minimum requirements for installing the software" Here are my computer's specs:

Operating System: Windows 7 Ultimate 64-bit

System Manufacturer: INTEL_

System Model: DH61ww__

Processor: Interl(R) Core(TM) i5-3470 CPU @ 3.20GHz (4CPUs), ~3.2GHz

Memory: 4096MB RAM

Display

Name: NVIDIA Geforce 210

Manufacturer NVIDIA

Chip Type: GeForce 210

DAC TYpe: Integrated RAMDAC

Thanks for your Help!

Re: Intel HD Graphics Driver Update Problem

ROBERT_U_Intel — Tue, 11 Jun 2013 14:41:28 GMT

@PrinceKobe It looks like you have an Nvidia Gefrorce 210 graphics card installed in your system. Have you Tried downloading the latest driver http://www.nvidia.com/object/win8-win7-winvista-64bit-320.18-whql-driver.html from Nvidia for the Geforce 210?

Re: Intel HD Graphics Driver Update Problem

JAnde29 — Tue, 11 Jun 2013 18:37:35 GMT

I believe that the link is broken or something.

Re: Intel HD Graphics Driver Update Problem

DPand7 — Tue, 18 Jun 2013 11:14:33 GMT

Same happend here!

I downloaded a graphic driver update for my Intel(R) HD Graphics 2000 with Package ID: w_MSDK-SNB_p_2.0.061 and Package Contents: w_MSDK-SNB, but it shows a message '"Your computer does not meet the minimum requirement for installing the software." I'v checked all the necessary requirements but i found all were sufficient to install ! Sir please do me a favour and help me...

My COMPUTERS Specifications:

Windows 7 Home Premium
Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10 GHz
Installed RAM: 2.00 GB
System Type: 32-bit Operating System

Re: Intel HD Graphics Driver Update Problem

DPand7 — Tue, 18 Jun 2013 11:16:13 GMT

Same happend here!

I downloaded a graphic driver update for my Intel(R) HD Graphics 2000 with Package ID: w_MSDK-SNB_p_2.0.061 and Package Contents: w_MSDK-SNB, but it shows a message '"Your computer does not meet the minimum requirement for installing the software." I'v checked all the necessary requirements but i found all were sufficient to install ! Sir please do me a favour and help me...

My COMPUTERS Specifications:

Windows 7 Home Premium
Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10 GHz
Installed RAM: 2.00 GB
System Type: 32-bit Operating System

Re: Intel HD Graphics Driver Update Problem

AWell5 — Thu, 20 Jun 2013 04:37:40 GMT

Similar problem: updated my Intel HD graphics driver to version 9.17.10.3062, and my pc no longer sees my Sony Bravia. Shows only "default monitor", and I cannot properly adjust screen resolution. My system is a Gigabyte H67A-UD3H-B3 board with the Core i3-2100t processor and 8GB ram, running Win7 ultimate, 64-bit, SP1. Device manager shows:.... Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)..... Everything worked fine until the update.

I found an "Intel INF installation" version 9.3.0.1021 at the Gigabyte site, but do not know enough to know if this is needed, or even how to check. Any and all assistance greatly appreciated!

Re: Intel HD Graphics Driver Update Problem

Kevin_M_Intel — Thu, 20 Jun 2013 16:00:59 GMT

Hello MontanaAndy,

Can you please post the dxdiag report here?

Re: Intel HD Graphics Driver Update Problem

AWell5 — Fri, 21 Jun 2013 04:08:34 GMT

Here are the display page and system page from dxdiag:

and:

dxdiag was new to me. Looks like the driver didn't install, though it shows the properly updated version under driver for display in the device manager. Any suggestions on how to proceed are appreciated...

Re: Intel HD Graphics Driver Update Problem

Kevin_M_Intel — Tue, 25 Jun 2013 16:19:32 GMT

Hello MontanaAndy,

It is important to mention that the drivers we have from our side are generic drivers. This is because we provide the hardware to the system manufacturer and they will design special drivers for their units.

You can try our generic driver by downloading it at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22628&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm