topic installing help in Graphics

installing help

idata — Wed, 05 Dec 2012 17:35:19 GMT

I'm trying to install the latest version of Intel HD Graphics Driver for my pc.

my os. is win. 7 ultimate 64 bit.

Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz (4 CPUs), ~2.9GHz

Memory: 4096MB RAM.

System Model: H55M-USB3.

DirectX Version: DirectX 11.

current Driver Version: 8.15.10.2559.

tried to install from here

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=Intel%C2%AE+Q45+Express+Chipset http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=Intel%C2%AE+Q45+Express+Chipset

and i got this error massage:

"this computer does not meet the minimum requirements for installing the software".

then tried from here

http://www.eightforums.com/graphic-cards/7654-latest-intel-hd-graphics-driver-windows-8-a.html Latest Intel HD Graphics Driver for Windows 8

, which refer to first generation processors (winch i think my is) and it gave again an error massage:

"this setup failed to install one or more device drivers, setup will exit"

can anyone help me with this issue ?

Re: installing help

DArce — Thu, 06 Dec 2012 18:28:50 GMT

Hello,

The latest generic driver that we provide for that video controller is 15.22.57.64.2827 (8.15.10.2827 and it is posted here:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1100&FamilyId=39 http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1100&FamilyId=39

If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Re: installing help

idata — Thu, 06 Dec 2012 20:48:25 GMT

it gives me a different error notice then the 2 which mentioned in the link you gave me.

the massage is:

"this setup failed to install one or more device drivers, setup will exit"

what should i do ?

thank you.

Re: installing help

DArce — Fri, 07 Dec 2012 22:04:39 GMT

Hello,

You can try uninstalling the driver that is currently installed. That is done through the control panel, under programs and features; locate the Intel® Graphics and media driver (or anything similar) and then uninstall it. After that is done, try to load the driver again or try the instructions posted on this article:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

If the issue persists, you may need to check with Gigabyte for a customized driver provided by them and check if the issue persists with their drivers.

Re: installing help

idata — Fri, 07 Dec 2012 22:53:48 GMT

find those 2 in 'program files x86' - 'Intel'(didn't find it in 'program and features'):

1. Intel(R) Graphics Media Accelerator Driver .(dated 2 February 2010)

2. Intel(R) Processor Graphics ( dated 3 January 2012).

a. which of them i should try to uninstall?

b. if I'll remove the existing driver will i see anything on my pc monitor/screen so i'll can to install the updated driver?

Re: installing help

DArce — Wed, 12 Dec 2012 17:48:04 GMT

Hello,

There should be only one installed. I am not sure if this happened due to a failed attempt to install a driver for another type of video controller, or if this operating system was installed using another system (and older one) and then you moved the hard drive to this new system without reinstalling the operating system.

Anyhow, you can remove both and still you will get video on your system to be able to keep using the system and load the correct driver

Re: installing help

idata — Thu, 13 Dec 2012 18:49:15 GMT

o.k i found driver location.

uninstalled it.

then i had still problem to install the new driver.

at the end, i'm not sure exactly how, somehow windows installed successfully the driver it's exe. i downloaded earlier.

now i have installed ver.8.15.10.2827 which i believe is the latest one.

Re: installing help

DArce — Fri, 14 Dec 2012 15:45:14 GMT

Hello,

Yes, that is the latest generic driver we provide.

I am glad that you have been able to update the driver in your system.

Re: installing help

idata — Fri, 14 Dec 2012 18:08:17 GMT

thank you.

you can close this topic as solved.