Driver issues, that are not even on Google!

MPayn3 — Tue, 30 Sep 2014 13:01:03 GMT

Recently, I bought a new computer (specifications are at the end of this post).

I installed all the latest drivers for both GPUs (one integrated and one additional).

Ever since day one, when I play certain games, I get the following errors:

Display driver nvlddmkm stopped responding and has successfully recovered.

The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3

Graphics Exception: Shader Program Header 4 Error

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3

Graphics Exception: ESR 0x405840=0x8e000010

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3

Graphics Exception: INVALID_AB_DIST_MAX_OUTPUT

I wonder if you've dealt with anything like this?

All suggestions, comments, whatever are greatly appreciated!

My computer:

GRAPHICS CARD

Graphics Card: NVIDIA GeForce GTX 650 Ti

Vendor: Asustek Computer, Inc.

# of cards: 1

SLI / CrossFire: Off

Memory: 2.048 MB

Core clock: 980 MHz

Memory bus clock: 1.350 MHz

Driver name: NVIDIA GeForce GTX 650 Ti

Driver version: 9.18.13.3523

Driver status: FM Approved

GRAPHICS CARD (SECONDARY)

Graphics Card: Intel HD Graphics 4600

# of cards: 1

SLI / CrossFire: Off

Memory: 0 MB

Core clock: 350 MHz

Memory bus clock: 667 MHz

Driver name: Intel(R) HD Graphics 4600

Driver version10.18.10.3907

Other specifications

Operating system: 64-bit Windows 8.1 (6.3.9600)

Motherboard: Gigabyte Technology Co., Ltd. Z97X-Gaming 3

Processor: Intel Core i5-4670

Reported stock core clock: 3.400 MHz

Maximum turbo core clock: 800 MHz

Physical / logical processors: 1 / 4

# of cores: 4

Package: LGA1150

Manufacturing process: 22 nm

TDP: 84 W

Memory: 16.384 MB

- Module 18.192 MB Crucial Technology DDR3 @ 667 MHz

- Module 28.192 MB Crucial Technology DDR3 @ 667 MHz

Hard drive model: 1.000 GB WDC WD10EZEX-08M2NA0

Re: Driver issues, that are not even on Google!

Kevin_M_Intel — Wed, 01 Oct 2014 14:00:33 GMT

Hi MaxPayne,

Please note the error nvlddmkm is related to the NVidia card so I recommend you as troubleshooting step remove the discrete video card from your computer.

You can update the Intel® graphics driver to latest by downloading the driver here:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245&lang=eng&ProdId=3720 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245&lang=eng&ProdId=3720

If you get issues during the installation, try the steps here:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

I would also recommend updating all drivers in your system and updating the BIOS.

Kevin M

topic Re: Driver issues, that are not even on Google! in Graphics

Driver issues, that are not even on Google!

Re: Driver issues, that are not even on Google!