topic Re: Intel Graphics disappeared under Device Manager in Graphics

Intel Graphics disappeared under Device Manager

CLond — Wed, 16 Dec 2015 04:25:05 GMT

After i formatted my hard drive, while the video card plugged on the motherboard, did not remove CPU and installed video drivers properly. I noticed some fonts are blurred or either i watched video streaming like YouTube that not have sharpness and slightly blurred to me. I checked on the device manager that did not show 'Intel HD Graphics 4600' under the display option. From my first thought it was a video card faulty so i did removed from the motherboard. I've tested out on my computer if integrated graphics is on device manager so that was showed up in there then i plugged again using the card on the motherboard but Intel graphic has disappeared from the Device Manager. I got replaced a new video card and plugged again, the integrated graphics still disappeared. I tried to install again for Intel driver, but received a error message says "this computer does not meet the minimum requirements for installing the software".

Re: Intel Graphics disappeared under Device Manager

Amy_C_Intel — Mon, 21 Dec 2015 20:32:34 GMT

Hello Fizzy_Amp,

Could please provide us with the following information:

Driver version that you are trying to install.
Did you get that driver from https://downloadcenter.intel.com/ Drivers & Software?
Computer model.
CPU model.
Operating system.

If you can add more information about this issue (pictures, videos, etc), it would definitely help to narrow the issue.

Regards,

Amy.

Re: Intel Graphics disappeared under Device Manager

CLond — Tue, 22 Dec 2015 09:57:34 GMT

V10.18.15.4248
No, from ASUS website.
ASUS Maximus VI Formula
Intel i7-4770K
Windows 10 Home, 64-bit

I gave the update on my first post, also the picture that i attached with. If you recommend me to download driver from your website, i tried to download the software called, "Intel Driver Update Utility" but they unable to find my product. Here's my other picture, "Capture3.PNG".

Re: Intel Graphics disappeared under Device Manager

Amy_C_Intel — Wed, 23 Dec 2015 21:52:49 GMT

I noticed that you edit your original post based on this new post bear in mind that whenever you add a graphics card to the motherboard it will disable the graphics provided by the processor unless you have a feature in the BIOS that can provide you to choose between them. That is the reason why you are not able to see the Intel® HD Graphics 4600 on the device manager when the graphics card is plugged on the motherboard, note the picture below:

/servlet/JiveServlet/downloadImage/2-353931-248452/Capture.PNG

For further reference http://www.intel.com/content/www/us/en/support/graphics-drivers/000005580.html Multiple Displays Frequently Asked Questions (FAQ) for Graphics....

Regards,

Amy.