topic Re: Can't find the name of the Intel ICD OpenGL driver in Graphics

Can't find the name of the Intel ICD OpenGL driver

BDimm1 — Sat, 04 Feb 2017 16:13:49 GMT

I have an HP Envy 750-424 desktop with an Intel HD 530 graphics driver. This morning Windows automatically updated the graphics driver, and Chrome stopped working with an OpenGL ES Error dialog box stating "Can't find the name of the Intel ICD OpenGL driver." I rolled back the driver from 21.20.16.4574 to 20.19.15.4454 and it fixed the issue. However, I suspect Windows will keep automatically updating the driver and causing this issue (it happened once before, with a different version number, and I was able to fix it with System Restore, so it seems to be a recurring problem). I have seen in other discussions that some drivers are provided by Intel and some are customized by manufacturers--is 21.20.16.4574 provided by Intel or by HP? Is this a bug that will be addressed ina future driver version?

Thanks,

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Mon, 06 Feb 2017 21:47:06 GMT

Hi,

Version 21.20.16.4574 is not a driver that was released by Intel. The latest version we offer would be 4552.

Does this problem happen after testing https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45- 4552?

Please let me know if you still have this issue with the latest generic Intel® graphics driver.

Allan.

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Mon, 13 Feb 2017 14:32:26 GMT

Were you able to test driver version https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45- 4552?

Allan.

Re: Can't find the name of the Intel ICD OpenGL driver

LCox1 — Mon, 13 Feb 2017 17:41:50 GMT

I have the same problem. I have a new Medion MD60150 (8 februar 2017) Intel Core i3-7100U CPU @ 2.40 GHz 2.40GHz RAM 4 GB Grafic Intel HD620

I have problem with this program find on You tube https://www.youtube.com/watch?v=r693Xb9t4dI&t=416s Advanced Arduino Telemetry and Data Visualization - YouTube

With start problem Open GL ES Error Can"t find the name of Intel ICD Open GL driver.

I have tried the last update and the problem is the same.

Hope on a solution.

Thanks

sorry for my English

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Tue, 14 Feb 2017 13:37:37 GMT

Thank you for the information.

Intel just released new driver version 4590 compatible for your graphics controller.

https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88345 https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88345

If the problem remains, please fill out this form in order to forward it to the appropriate department /thread/77761 https://communities.intel.com/thread/77761

Allan.

Re: Can't find the name of the Intel ICD OpenGL driver

LCox1 — Tue, 14 Feb 2017 22:56:21 GMT

It's works now good. My friend has found the problem. My notebook is new.I think normal all programms from Microsoft on this notebook 64 bits. I use Internetexplorer 11 and that was a 32 bits in Windows 10.

After that have I installed Java . And Java had also installed in 32 bits .

Now is Java and Internetexplorer in 64 Bit version. Now I happy. It's works good.

Thanks Allan for your help.

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Wed, 15 Feb 2017 14:22:34 GMT

I am glad this is working for you. Thank you for taking the time and provide this feedback.

Allan.

Re: Can't find the name of the Intel ICD OpenGL driver

BDimm1 — Thu, 16 Feb 2017 03:53:21 GMT

I have not tried 4552 yet because the rolled back version is working and I don't know how to back it up in case 4552 doesn't work. However, I think it may be relevant, based on the other responses, that I have a 64 bit system but am running a 32 bit version of Chrome (which I use because the 64 bit version is incompatible with other software I use. Chrome si the program that originally gave me the error. So it may be that running 32 bit programs on a 64 bit system causes the problem with this driver.

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Thu, 16 Feb 2017 14:01:41 GMT

Hi,

I was reviewing this case and I wondered if you were able to load driver version 4590

https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=80939 https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=80939

Please try the latest graphics drivers and let me know your findings.

Allan

Re: Can't find the name of the Intel ICD OpenGL driver

RBalt1 — Sat, 18 Feb 2017 22:12:02 GMT

Latest driver and the problem still exists. My problem is with origin setup. It can not start, giving Can´t find the name of Intel ICD openGL driver.

Re: Can't find the name of the Intel ICD OpenGL driver

SNaik3 — Mon, 20 Feb 2017 09:13:17 GMT

Hi....even I am facing the same issue. I tried upgrading my display drivers and my current config is:

Intel HD Graphics 620: 21.20.16.4541

NVIDIA GeForce 940MX: 21.21.13.6942

Windows 10: 64 bit operating system

Let me know how I can solve this issue?

Regards,

Sandesh

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Mon, 20 Feb 2017 14:39:58 GMT

If you are still experiencing same issue after testing driver https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45- version 4590 and your computer manufacturer's drivers. Please fill out the following form as complete as possible.

/thread/77761 https://communities.intel.com/thread/77761

To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

Allan.

Re: Can't find the name of the Intel ICD OpenGL driver

RBalt1 — Mon, 20 Feb 2017 21:03:08 GMT

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Error when trying to launch Origin setup: Can't find the name of the Intel ICD OpenGL driver

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p>

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

MSI GS43VR 7RE

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

Hybrid. HD 630 and GTX 1060

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)

EFP = External Flat Panel (Monitor you plug in)<td style="padding: 0 5.4pt; border-top: none; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: none; font-style: inh...

Re: Can't find the name of the Intel ICD OpenGL driver

SNaik3 — Wed, 22 Feb 2017 12:54:13 GMT

Category

Questions

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

I tried running a "JNLP" file 'discover' (please check the attachment for file) and received OpenGL error (screenshot attached) hence checked the Intel Forums for resolution and came across one response from Intel asking to download version 4590 drivers. After downloading when I tried to run the application I received another error for system incompatibility (screenshot attached); thus filling this form to get resolution for OpenGL error I am receiving

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p>

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):</span>

<span style="border: none windowtext 1.0pt; padding: 0cm; mso-fareast-font-family: 'Times New Roman'; mso-border-alt: none ...

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Wed, 22 Feb 2017 13:45:08 GMT

Thanks for the information, I am still testing this issue. This thread will be updated as news become available.

Allan.

Re: Can't find the name of the Intel ICD OpenGL driver

RBalt1 — Wed, 22 Feb 2017 18:31:03 GMT

Here is another useful report for you. Created with Process Monitor.

Re: Can't find the name of the Intel ICD OpenGL driver

RBalt1 — Sat, 25 Feb 2017 23:04:44 GMT

Solved by updating to build 15042.

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Mon, 27 Feb 2017 14:38:06 GMT

Great information coolrecep, I am glad you have fixed this issue by updating to the latest Windows® 10 patch

I have tried to replicate this matter with Windows® 10 fully updated and the latest graphics drivers version https://downloadcenter.intel.com/download/26604/Graphics-Intel-Graphics-Driver-Beta-15-45- 4614 and I did not get same problem.

To all, please confirm if you were able to update Windows. Thank you for your time.

Allan.

Re: Can't find the name of the Intel ICD OpenGL driver

SNaik3 — Mon, 27 Feb 2017 15:24:04 GMT

Hi Allan,

As you can see the form filled by me, my machine has latest hardware installed. Do I still needs to take any further measures to solve OpenGL issue? if so, please provide details like link to download any latest driver etc. I am not a tech savy guy so might need some assistance in getting this resolved.

Thanks,

Sandesh

Re: Can't find the name of the Intel ICD OpenGL driver

idata — Mon, 27 Feb 2017 16:10:13 GMT

Yes, thank you for the information.

Please try updating to the latest Windows® 10 Anniversary version

See this link for instructions

https://blogs.windows.com/windowsexperience/2016/08/02/how-to-get-the-windows-10-anniversary-update/# qBue6dwpBbukFsud.97 https://blogs.windows.com/windowsexperience/2016/08/02/how-to-get-the-windows-10-anniversary-update/# qBue6dwpBbukFsud.97

Also, the latest graphics drivers update version 4614

https://downloadcenter.intel.com/download/26604/Graphics-Intel-Graphics-Driver-Beta-15-45 https://downloadcenter.intel.com/download/26604/Graphics-Intel-Graphics-Driver-Beta-15-45-

Allan.