Why wont my graphics driver update?

JSpen7 — Wed, 19 Feb 2014 01:10:48 GMT

I've had my computer for about 4-5 years and some of my drivers say they havent been updated since 2010, most importantly, my graphics. I've tried to update them, but am receiving error messages including "You do not meet the system requirements for installing the software" and the like. Here is pretty much every detail of my computer i can give out. someone please help me 😕 my computer has been running like crap and virus/malware removal is not helping.

Razer Game Booster Diagnostics Report v2.0 Version： 4.1.59.0

Date： 2014/02/18 17:57:17

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01 - Operating System

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0101 - Operating System : Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : InsydeH2O Version 1.30

0104 - Processor : Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz

0105 - Memory : 4096MB RAM

0106 - Available OS Memory : 4044MB RAM

0107 - Page File : 2992MB used, 5093MB available

0108 - Windows Dir : C:\windows

0109 - DirectX Version : DirectX 11

0110 - DX Setup Parameters : Not found

0111 - User DPI Setting : Using System DPI

0112 - System DPI Setting : 96 DPI (100 percent)

0113 - DWM DPI Scaling : Disabled

0114 - DxDiag Version : 6.01.7601.17514

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02 - Processor

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0201 - Caption : Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz x4 ~2301MHz

0202 - Current Clock Speed : 2301MHz

0203 - L1-Cache : 32.00 KB

0204 - L2-Cache : 256.00 KB

0205 - L3-Cache : 3.00 MB

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03 - Video Adapter

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0301 - Card Name : Intel(R) HD Graphics Family

0302 - Manufacturer : Intel Corporation

0303 - Chiptype : Intel(R) HD Graphics Family

0304 - DAC Type : Internal

0305 - Device Key : Enum\PCI\VEN_8086&DEV_0116&SUBSYS_FC201179&REV_09

0306 - Display Memory : 1696 MB

0307 - AdapterRAM : 1.76 GB

0308 - Current Mode : 1920 x 1080 (32 bit) (60Hz)

0309 - Monitor Name : Generic PnP Monitor

0310 - Driver Name : igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

0311 - Driver Version : 8.15.0010.2274

0312 - Driver Language : English

0313 - DDI Version : 10.1

0314 - Driver Model : WDDM 1.1

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 12/29/2010 13:18:10

0318 - Driver Size : 7440384

0319 - VDD : n/a

0320 - Mini VDD : n/a

0321 - Mini VDD Date : n/a

0322 - Mini VDD Size : 0

0323 - Device Identifier : {D7B78E66-4256-11CF-2B7A-2ADCA9C2C535}

0324 - Vendor ID : 0x8086

0325 - Device ID : 0x0116

0326 - SubSys ID : 0xFC201179

0327 - Revision ID : 0x0009

0328 - Driver Strong Name : oem8.inf:Intel.Mfg.NTamd64:iSNBM0_T0:8.15.10.2274:pci\ven_8086&dev_0116&subsys_fc201179

0329 - Rank Of Driver : 00E60001

0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

0331 - Deinterlace Caps : {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_Stretc...

Re: Why wont my graphics driver update?

Allan_J_Intel1 — Wed, 19 Feb 2014 16:03:19 GMT

I am sorry to hear that have had issues installing Intel video drivers.

That message indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.

You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Select your operating system version and download the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

Allan.

Re: Why wont my graphics driver update?

ROBERT_U_Intel — Wed, 19 Feb 2014 16:11:04 GMT

Hi Jencer

The latest Intel HD Graphics driver for your system can be found here: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers%20 Download Center .

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Why wont my graphics driver update?

Re: Why wont my graphics driver update?

Re: Why wont my graphics driver update?