Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

HNg2 — Wed, 19 Feb 2014 23:16:24 GMT

Hi,

My laptop is ASUS N55SF. Since the Windows updated two days ago. An error "Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered" shows up every 30 minutes; my screen freezes, goes black and blue and recovers. Is there any way I can fix this problem? I tried to update my drivers but none of them helps to solve the problem.

Here is the DxDiag:

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System Information

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Time of this report: 2/19/2014, 22:02:36

Machine name: HERMAN-PC

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional))

System Manufacturer: ASUSTeK Computer Inc.

System Model: N55SL

BIOS: BIOS Date: 11/10/11 19:12:17 Ver: 04.06.03

Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

Memory: 6144MB RAM

Available OS Memory: 6048MB RAM

Page File: 2977MB used, 9117MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 64bit Unicode

------------

DxDiag Notes

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Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

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Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

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Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_212B1043&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1600 x 900 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: SEC314B

Native Mode: 1600 x 900(p) (60.000Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.3347 (English)

Driver Version: 9.17.10.3347

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 10/31/2013 10:28:30, 12617216 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4256-11CF-667F-2601B4C2C435}

Vendor ID: 0x8086

Device ID: 0x0116

SubSys ID: 0x212B1043

Revision ID: 0x0009

Driver Strong Name: oem47.inf:Intel.Mfg.NTamd64:iSNBM0:9.17.10.3347:pci\ven_8086&dev_0116

Rank Of Driver: 00DE2001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A...

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Allan_J_Intel1 — Thu, 20 Feb 2014 15:53:49 GMT

I am sorry to hear that have had issues with the Intel Graphics Driver.

This problem has been reported previously and Intel has fixed it by installing the latest video drivers for your graphics controller. I recommend checking the link below for more information:

http://www.intel.com/support/graphics/sb/cs-009483.htm http://www.intel.com/support/graphics/sb/cs-009483.htm

Here is the link for the latest video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

Allan.

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

HNg2 — Thu, 20 Feb 2014 16:50:04 GMT

Thanks for your help Allan. But the link for the latest video driver is not working?

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Allan_J_Intel1 — Fri, 21 Feb 2014 15:45:53 GMT

I am sorry to hear that you have had issues with the Intel web site. I just checked and have confirmed that URL is currently working. Please attempt to download the file again:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

Please copy and paste link above on your Internet browser.

Allan.

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

HNg2 — Wed, 26 Feb 2014 20:58:07 GMT

Hi,

Re-installing the driver doesn't help at all. My laptop even crashed yesterday when I was watching a YouTube video. Can you please help?

Thanks

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Allan_J_Intel1 — Thu, 27 Feb 2014 14:59:04 GMT

The problem was fixed with the latest video drivers, at this stage you will need to check for customized drivers from your computer manufacturer.

See link below for proprietary drivers:

http://support.asus.com/download.aspx?SLanguage=en&m=N55SF&os=30 http://support.asus.com/download.aspx?SLanguage=en&m=N55SF&os=30

Allan.

topic Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ? in Graphics

Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?

Re: Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered fix ?