topic Re: Quick Sync stopped working with latest driver in Graphics

Quick Sync stopped working with latest driver

an4 — Sun, 15 Sep 2013 12:37:43 GMT

Hi,

I have i7 3770, win 7 x64 (no dedicated GPU), I used a driver since February (not sure exact version) and quick sync worked fine encoding with ArcSoft MediaConverter 8.

Today, I've upgraded my driver to the latest one (9.18.10.3257) and now encoding using quick sync in mediaconverter (latest version) stopped working (option is available but encode seems stuck and won't start).

Anyone got quick sync working with this version of the driver? is there a way to check?

Thanks.

Re: Quick Sync stopped working with latest driver

Kevin_M_Intel — Mon, 16 Sep 2013 14:14:31 GMT

Hi amirn10,

Can you please try the previous version and let me know if you get the issue with that one?

Here is the link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers

Re: Quick Sync stopped working with latest driver

an4 — Tue, 17 Sep 2013 18:29:58 GMT

installed the driver you asked, 9.18.10.3165, and it works fine now.

Re: Quick Sync stopped working with latest driver

Kevin_M_Intel — Wed, 18 Sep 2013 15:13:58 GMT

amirn10,

Thanks for the information. The feedback will be passed to the corresponding department.