Intel Graphics HD 4000 Blu-Ray playback failure

MWatn — Wed, 18 Sep 2013 09:47:56 GMT

Greetings,

I'm currently using the following:

- Samsung ATIV Book 4

- Intel Core i5-3230M @2.6GHz, driver version 6.2.9200.16451

- Intel Graphics HD 4000, driver version 9.17.10.2963

- Pioneer BDR-XD04 external Blu-Ray player; driver version 6.2.9200.16384

According to quick scans, all drivers appear to be up-to-date.

I'm trying to play a Blu-Ray via CyberLink PowerDVD 10, but it indicates that the graphics card is not capable of Blu-Ray playback. Using their "BD & 3D Advisor" utility, it gives me a failure as follows:

Graphics Card: Microsoft Basic Render Driver; BD Ready? No

Hardware Dual-Video Decoding Capability for H.264: None

Hardware Dual-Video Decoding Capability for MPEG-2: None

Hardware Dual-Video Decoding Capability for VC-1: None

After browsing forums for similar issues, it seems like everything should be fine, but I freely admit that I'm only marginally savvy with this sort of thing.

I guess my question(s) is: Am I doomed? If not, how do I correct this issue?

Thank you

Re: Intel Graphics HD 4000 Blu-Ray playback failure

MWatn — Wed, 18 Sep 2013 22:04:27 GMT

Based on other similar threads, I took a chance and upgraded PowerDVD to the latest version (from V10 to V13). It did the trick and resolved the issue.

Makes me wonder if the whole "component failure" thing is just a gimmick to garner upgrade $$ from Cyberlink users. Meh.

topic Intel Graphics HD 4000 Blu-Ray playback failure in Graphics

Intel Graphics HD 4000 Blu-Ray playback failure

Re: Intel Graphics HD 4000 Blu-Ray playback failure