topic Re: Intel HD Graphics screen problems in Graphics

Intel HD Graphics screen problems

EKewe — Sun, 28 Feb 2016 18:01:38 GMT

Hey guys,

So here is my problem: I reinstalled windows 8.1 on my laptop and now the screen appeared doubled, kind of a 3D resolution or something like it.

Here are my settings:

ACER Aspire V5-431P-987B4G50Mass

Processor: Intel(R) Pentium(R) CPU 987 @ 1.50GHz 1.50GHz

installed memory: 4.00GB (3.80 GB usable)

system type: 64-bit Operating system, x64 based processor

Pen and Touch: Full Windows Touch Support with 10 Touch Points

If I uninstall the current graphics driver and reboot the system, then the screen goes back to normal. I tried to install many different drivers that intel gives me but still the same problem. Another thing is when I use Teamviewer I can see the screen perfectly. Does anyone have an idea why?

I would appreciate it.

Emmanuel

Re: Intel HD Graphics screen problems

EKewe — Sun, 28 Feb 2016 19:35:35 GMT

Nevermind, found the problem.

Re: Intel HD Graphics screen problems

IUman — Tue, 01 Mar 2016 13:30:09 GMT

Hello EmmanuelK,

Thank you for joining the Intel communities.

I'm glad that your issue has been resolved; could you please let us know how did you resolve the problem? That can help solving somebody else problem

Best wishes,

Ivan

Re: Intel HD Graphics screen problems

EKewe — Tue, 01 Mar 2016 14:23:56 GMT

Hello everyone,

The problem was coming from the BIOS. I installed windows on the legacy BIOS which I guess messed up my system. So I realized that I should try the only thing I didn't do, change the BIOS system into UEFI boot which actually worked and still does.

I hope it helps.

Emmanuel

Re: Intel HD Graphics screen problems

IUman — Wed, 02 Mar 2016 16:55:39 GMT

Thank you for sharing that information with us, I hope this can help other customers.

Best wishes,

Ivan