topic This custom resolution exceeds the maximum bandwidth capacity - HD 4400 in Graphics

This custom resolution exceeds the maximum bandwidth capacity - HD 4400

TSusp — Thu, 14 Jul 2016 19:40:17 GMT

Soo, I've got an Optimus enabled laptop, meaning switchable graphics, so I can't change display settings via the Nvidia control panel. I have to use Intel's control panel. Problem being, the intel control panel appears to be kind of broken. Regardless of what I enter, I get the message "This custom resolution exceeds the maximum bandwidth capacity." The only options that worked were options that were already on the app. It's so bad I can't even add my native res... I'm using Intel HD graphics 4400.

My pc: http://support.hp.com/us-en/document/c04090963 HP Pavilion 15-n215si Notebook PC Product Specifications | HP® Customer Support

Re: This custom resolution exceeds the maximum bandwidth capacity - HD 4400

idata — Fri, 15 Jul 2016 18:21:55 GMT

Hi TheSuspect,

It is necessary to review with Hewlett Packard which the maximum resolution on your laptop is. Now, if your laptop has switchable graphics, it is possible to disable Intel graphics in the BIOS, but if it has Hybrid graphics, it is necessary to use both drivers at the same time.

Your pc manufacturer use customized drivers, so it is necessary to install the drivers available at their website. Make sure, you have the latest BIOS and chipset.

HP Pavilion 15-n215si Notebook

http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-n200-notebook-pc-series/6529948/model/6823040# Z7_3054ICK0K8UDA0AQC11TA930O2 http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-n200-notebook-pc-series/6529948/model/6823040# Z7_3054ICK0K8UDA0AQC11TA930O2

Regards,

Mike C

Re: This custom resolution exceeds the maximum bandwidth capacity - HD 4400

TSusp — Sat, 23 Jul 2016 18:59:16 GMT

I have two graphics adapters, so I'm pretty sure it's switchable graphics. My BIOS, chipset, Nvidia, and Intel drivers are all up to date.

Re: This custom resolution exceeds the maximum bandwidth capacity - HD 4400

idata — Mon, 25 Jul 2016 21:15:36 GMT

Hi TheSuspect,

Send me the results of Intel® System Support Utility and the desire custom resolution that you want.

Intel® System Support Utility

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600

How to attach a file:

-Click on reply

-Click Use advanced editor (upper right side)

-Click Attach (lower right hand)

Mike C

Re: This custom resolution exceeds the maximum bandwidth capacity - HD 4400

idata — Sat, 27 Aug 2016 21:11:01 GMT

Hi TheSuspect,

I am following up on your case. I am waiting for your PC information.

Mike C