topic Re: Intel HD Graphics 5500 won't recognize extended desktop in Graphics

Intel HD Graphics 5500 won't recognize extended desktop

SMart16 — Tue, 16 Feb 2016 01:37:35 GMT

I purchased a new Lenovo Ideapad 100 with Windows 10 for work with the 5500 HD Graphics package pre-installed. I REQUIRE the Extended desktop to port my video out for work. It does NOT recognize anything attached to the hdmi port. I have installed the latest drivers using the device manager and have rebooted numerous times with no effect. Please help

Re: Intel HD Graphics 5500 won't recognize extended desktop

RAugu — Tue, 16 Feb 2016 11:15:52 GMT

well i have the same problem with counter-strike global offensive i hope you guys can help ATAK004 cuz i realy have to fix mine too..

It is i5 5200, intel graphic 5500 8gb of ram.. i have to use 800x600 in widescreen (https://www.google.com.br/search?espv=2&biw=1280&bih=595&q=stretched&spell=1&sa=X&ved=0ahUKEwj6lq_KhvzKAhXH7B4KHZ2NDMQQvwUIGSgA stretched)

Re: Intel HD Graphics 5500 won't recognize extended desktop

Amy_C_Intel — Wed, 17 Feb 2016 20:55:25 GMT

Hello:

Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Regards,

Re: Intel HD Graphics 5500 won't recognize extended desktop

RAugu — Thu, 18 Feb 2016 09:23:10 GMT

mine is 10.18.15.4248 and everytime i try download some other version it say i don't have the requeriment system or something like that..

[IMG]http://i67.tinypic.com/34rhpol.jpg[/IMG] http://i67.tinypic.com/34rhpol.jpg[/IMG]

as you can see on SS.. idk why i can't

Re: Intel HD Graphics 5500 won't recognize extended desktop

Amy_C_Intel — Fri, 19 Feb 2016 15:12:26 GMT

Please try installing the Beta driver https://downloadcenter.intel.com/download/25749/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- Download Intel® Beta Graphics Driver for Windows® 7/8.1/10* [15.40]

Regards,

Re: Intel HD Graphics 5500 won't recognize extended desktop

SMart16 — Fri, 19 Feb 2016 15:28:30 GMT

I have identified the problem. The television I was using is an old Vizio TV. When I plugged into a new Element TV, the video works fine. Apparently, the age of the first TV was not supported. The HDMI video out works perfectly. Thanks for your responses.

Regards.

Re: Intel HD Graphics 5500 won't recognize extended desktop

Amy_C_Intel — Mon, 22 Feb 2016 15:47:57 GMT

Thank you for your feedback. I am glad to hear that you were able to resolve your issue.

Regards,