topic Re: How can I update the graphics driver? in Graphics

How can I update the graphics driver?

PBony1 — Wed, 13 Apr 2016 14:39:44 GMT

I installed Assassins creed syndicate but I can't play, because my graphics driver is 9.17.10.4229.The game need to update driver, but I can't do that.

Here my notebook specification's:intel pentium cpu b970, 8gb ddr3 ram, Intel hd graphics(64 bit), windows 10.

Re: How can I update the graphics driver?

idata — Thu, 14 Apr 2016 16:13:48 GMT

Hello, bonyaip:

Thank you for contacting the Intel Communities.

If you are currently using an OEM system (pre-built system that has a brand) have you looked for the drivers provided by them?

While using OEM systems, the recommendation is to download and install the drivers from your computer's manufacturer website.

This is to avoid losing any special features or settings while using the generic drivers from Intel.

You can find them by searching for the brand of the computer then support and then look with the model on their support page.

Here you can find the drivers available for Windows® 10, 32-bit on this platform: https://downloadcenter.intel.com/download/25149/Intel-HD-Graphics-Production-Driver-for-Windows-10-32-bit-N-Series https://downloadcenter.intel.com/download/25149/Intel-HD-Graphics-Production-Driver-for-Windows-10-32-bit-N-Series-

Some useful links that could assist you on this:

Manual installation of drivers:

Windows 8* and 10*: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

Additionally, here you can find the system requirements for this game: http://www.systemrequirementslab.com/cyri/requirements/assassins-creed-syndicate/12971 http://www.systemrequirementslab.com/cyri/requirements/assassins-creed-syndicate/12971

Minimum graphics would require Shader Model 5.0 which is included since DirectX 11 and the graphics for your processor support up to DirectX* 10.1

For that reason, I cannot assure the game is going to run properly in your system.

Shader Model 5.0 support: https://en.wikipedia.org/wiki/High-Level_Shading_Language https://en.wikipedia.org/wiki/High-Level_Shading_Language

DirectX* support for Intel® HD Graphics support (2nd gen in your case): http://www.intel.com/content/www/us/en/support/graphics-drivers/000005524.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005524.html

If any additional questions or inquiries are present, feel free to contact us back.

Regards,

Esteban C

Re: How can I update the graphics driver?

PBony1 — Fri, 15 Apr 2016 15:20:09 GMT

Thanks for the reply, but I can't install this driver!

Re: How can I update the graphics driver?

idata — Mon, 18 Apr 2016 18:13:51 GMT

Hello, bonyaip:

I am sorry to hear that.

In order to further assist you on this, please attach the report generated after installing the tool do be downloaded here: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility

This will gather the pertinent information for me to assist you on this.

Additionally, I would like to check what is the error that you are getting while trying to install the driver, a screenshot of the error or transcription of the error would be great to have as well.

Any information or scenario that you find relevant to this, please do add it in your answer if present.

I look forward to your hearing from you.

Regards,

Esteban C

Re: How can I update the graphics driver?

idata — Tue, 26 Apr 2016 22:26:27 GMT

Hello, bonyaip:

I was checking this thread and I would like to know if there is any update regarding the information requested previously.

I look forward to hearing from you.

Regards,

Esteban C