topic Re: Sandy Bridge Internal Laptop Display Windows 10 in Graphics

Sandy Bridge Internal Laptop Display Windows 10

RLing4 — Sat, 15 Aug 2015 12:57:39 GMT

Making my own thread for my laptop issue. I know that there is still no official support for the HD 3000 in windows 10, but the Windows 10 upgrade did not

say I could not upgrade, and the 9.17.10.4229 drivers do get installed by Windows 10, they just don't work properly.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.

The internal laptop panel does not show the windows 10 login screen on boot. The display is available on the VGA out or I can hit the power button to place it into sleep mode, hit it again to wake it up, and then the internal display shows up.

Hardware (HW)

Brand and Model of the system.

MSI A6400-042US

Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)

EFP = External Flat Panel (Monitor you plug in)

LFP

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Re: Sandy Bridge Internal Laptop Display Windows 10

NPiri — Fri, 04 Sep 2015 03:47:18 GMT

I checked your DxDiag.txt file inside that ZIP file and you have other issues beside the Intel HD Graphics 3000 display problem.

You have an Intel(R) Management Engine Interface (HECIx64.sys) driver that is v7.00.0000.1144 dated late October 2010, which is totally inexcusable

You could have updated that Intel MEI driver to a https://downloadcenter.intel.com/download/25095/Intel-ME-11-Management-Engine-Driver-for-Intel-NUC 2015 version (aka. v11.0.0.1157) before upgrading to Win10.

And another Intel related driver on your laptop is the Intel(R) Mobile Express Chipset SATA AHCI Controller (iaStor.sys) driver v10.08.0000.1003 dated late October 2011 - grossly outdated!

That one needs to be updated to either http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66510.exe v12.9.4.1000 (2014) or http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71552.exe v12.8.20.1002 (2015) and HP has both of them.

Re: Sandy Bridge Internal Laptop Display Windows 10

RLing4 — Tue, 08 Sep 2015 13:20:16 GMT

The laptop in question had no problems in windows 7, so there was no reason to update the drivers you are talking about before upgrading to windows 10. These updated drivers were not offered from windows 7 update or mentioned by the windows 10 upgrade process, so I wouldn't even know they were out of date.

I will attempt to update these drivers to see if it helps this issue.