topic Re: Display driver stopped responding and recovered in Graphics

Display driver stopped responding and recovered

idata — Mon, 09 Apr 2012 04:02:43 GMT

Buy a laptop with HD video chip family plot, autocad software work really seems it does not support working with these programs, with the operating system 32-bit and 64 bit works, taking adecuademente drivers installed. Sincerely seek a solution to this problem. I remain attentive to their comments.

Oscar A.

Re: Display driver stopped responding and recovered

DArce — Tue, 10 Apr 2012 16:15:49 GMT

Hello,

Could you please provide more detailed information on what version of AutoCAD is being used, what operating system is loaded, what version of the video driver did you test with and provide the model of the processor installed on your system along with the model of the computer?

What is being done when you see this problem? Is this random or it can be easily triggered?

In addition please copy-paste the graphics report generated within the Intel(R) Graphics User Interface. For information on how to retrieve this report, please visit the following page:

http://www.intel.com/support/graphics/sb/cs-009476.htm http://www.intel.com/support/graphics/sb/cs-009476.htm

Re: Display driver stopped responding and recovered

idata — Tue, 10 Apr 2012 19:09:44 GMT

Regards Diego,

I appreciate your response.The laptop has processor I5 2nd Generation Intel ® Core ™ Processors with Intel ® HD Graphics 3000, working with Autocad 2012, and the problem occurs when the software was installed.

I remain attentive to their comments. Awaiting your prompt response.

NOTE. The problem this creates software problem with the video chip?

attentively

Oscar A.

Re: Display driver stopped responding and recovered

DArce — Thu, 12 Apr 2012 17:52:09 GMT

Hello,

Intel® HD Graphics has been tested with AutoCAD 2012 and is listed as "passed" so there should not be a problem while using your system and this application. You can confirm this information at:

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534&results=1&stype=graphic&product_group=3&release=2012&os=4096&manuf=all&opt=2 http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534&results=1&stype=graphic&product_group=3&release=2012&os=4096&manuf=all&opt=2

I suggets you to test using the latest generic driver that is posted on our site, which is posted here:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Processor+graphics&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&ProdId=3319&LineId=3310&FamilyId=39 http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Processor+graphics&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&ProdId=3319&LineId=3310&FamilyId=39

You should also try with the latest driver that is provided directly by your laptop manufacturer, which is customized for your system and see if that will make a difference.

In addition, check with Autodesk* to see if there is any patch or software update available for your application in order to troubleshoot this issue.

Re: Display driver stopped responding and recovered

idata — Sat, 05 Jan 2013 13:31:02 GMT

Hi diego!

i would just like to add a question cuz i have the same prob.

my intel hd 2000 always crash even if my browsing the web or simple browsing for my files

but now i dont have any error cuz im using now is the standard VGA adapter

but if i would buy a new graphics card can it solve the problem?? wouldn't i receive the same problem?

sorry for my question im a newbie here

----tnx