topic Re: Can't install Intel VGA driver in Graphics

Can't install Intel VGA driver

AShen12 — Sat, 03 Jan 2015 17:37:43 GMT

So a while back I had an accident at my university and my laptop got damaged (Acer spire E1-731G) and I had to replace the hard drive with a new one.

Consequently I had to install windows all over again aswell as drivers. When I got down to the Graphics drivers(Intel VGA UMA) I encountered a problem shown in the screenshot:

Here are some screenshots with my PC specs :

I think that the problem is pretty obvious. I'm having issues with installing the Intel graphics driver and I can't find a reason. I've been viewing threads with such problems but I still couldn't find any solutions.

I tried to install all sorts of drivers old and new but neither seemed to work. In case it helps my GPU is Nvidia Geforce 710m.

Please help me with this. I am willing to provide any required information.

Thanks in advance for your time.

Re: Can't install Intel VGA driver

Silvia_L_Intel1 — Mon, 05 Jan 2015 18:55:26 GMT

Hello Stall1Wow, thank you very much for contacting us.

Sorry to hear you are having problems installing the driver.

I recommend you uninstalling the current driver from the computer and downloading the following driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329&lang=eng&ProdId=3711 Intel® Download Center

If you are still getting the same message, I recommend you trying the Manual Driver Installation. Here are the steps: http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

Please check this additional site in case you need more information http://www.intel.com/support/graphics/sb/CS-034659.htm Graphics Drivers — Error Messages Seen When Installing Intel® Graphics Drivers