topic Re: Resolutions missing in dropdown in Graphics

Resolutions missing in dropdown

JLoca — Tue, 05 Jan 2016 22:59:07 GMT

I connected my dell e5430 to a tv with hdmi. This is not the first time I do this, but now I decided to see if I can change resolution to higher one. There were two options: 720x480 or 1920x1080. Before that it was 720x480, but once I changed it to second one, now it's the only option in the dropdown. See the image. How can I change it back the way it was?

Re: Resolutions missing in dropdown

IUman — Thu, 07 Jan 2016 17:24:33 GMT

Hello Janjuks,

Thank you for joining the Intel communities.

Could you please reply with the graphics report, see below to follow the steps how to do it.

Go to Intel® Graphics and Control Panel > Options > information Center > Save.

Regards,

Ivan

Re: Resolutions missing in dropdown

JLoca — Thu, 07 Jan 2016 23:28:51 GMT

Of course. Here you go!

Thanks!

Re: Resolutions missing in dropdown

IUman — Fri, 08 Jan 2016 17:23:35 GMT

Hi,

Please try the following driver:

https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT- Download Intel® HD Graphics Driver for Windows® 10 64bit (3rd Gen & BYT)

If this driver does not solve your problem try to check if there is a later driver version available at your system manufacturer website

Regards,

Ivan

Re: Resolutions missing in dropdown

JLoca — Sun, 10 Jan 2016 23:15:09 GMT

Unfortunately nothing happened. BTW, I already had the latest drivers, so these were older. I might think that once a device has been connected via hdmi, information about it is saved somewhere. Isn't there some way to clear this information?

Re: Resolutions missing in dropdown

IUman — Mon, 11 Jan 2016 15:59:21 GMT

Hello Janjuks,

Thank you for joining the Intel communities.

In this case we will need to wait for a new driver to come up for you to have these options available. I don't think this has to do with the HDMI this is something related with the driver.

Regards,

Ivan