topic Re: Intel Graphics Control Panel delete during the installation in Graphics

Intel Graphics Control Panel delete during the installation

CGebu — Sat, 10 Feb 2018 05:20:40 GMT

The last few days, i was prefer a clean install of my Windows 10.

I've an Intel Core i7 4770K with their integrate Iris 4600 GPU, so i downloaded

the last graphic driver for the 4th Processor Units (15.40.37.4835 x64) and during

the installation i recognize that the driver even deletes the Control Panal

for the driver. Why did they do this?

I can remember, at my old installation of Windows 10 this wasn't so.

idata — Mon, 12 Feb 2018 23:37:50 GMT

Hello attica1284

Thank you for joining the community.

Could you provide us with the Intel® System Support Utility for Windows* report to have more information about your system

Also, a picture of the changes before and after the installation of the drivers

Please attach both to the thread

Regards,

Leonardo C.

idata — Wed, 21 Feb 2018 02:27:21 GMT

Hello attica1284

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

Regards,

Leonardo C.

CGebu — Wed, 21 Feb 2018 19:18:56 GMT

Problem still not solved, I've correctly activate the 4770K build-in GPU in my UEFI-BIOS setup and my first GPU is a nVidia GeForce GTX980 Ti.

It still the primary GPU at my UEFI-BIOS, cause i use it primary.

The same Problem, i connect my display to the port for the build-in GPU of my i7 and start my pc without the GTX980 Ti and

deinstalled driver also, there is no chance to setup the Intel GPU, cause everytime during the install process,

the installer deletes the configuration files, only driver install.

And for remember it's a fresh clean Windows 10 x64, build see above.

Sorry for my english, isn't my mother tongue.

idata — Thu, 22 Feb 2018 20:05:05 GMT

Hello attica1284

Thank you for your response

Seems that the problem could be happening due to a possible bad registry on the Operating System (OS); we can try the following steps

Hope this helps

Regards

Leonardo C.

idata — Wed, 28 Feb 2018 20:53:49 GMT

Hello attica1284

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

Regards,

Leonardo C.