Sound problems

VKudr1 — Tue, 03 Jun 2014 11:56:38 GMT

Hi,

We have a problem with the sound. The latest drivers cause temp sound loss. The sound returns after speakers mute-unmute in Windows sound properties.

We made the test on IPC AOpen 67-ha with DisplayPort and DVI. The sound comes from the IPC(computer) to the display via DispayPort. Intel Display Audio device is the default. The sound appears to be in the system, but not on real device.

The sound works fine through dvi. If two displays plugged in (using DisplayPort and DVI) the sound is okay.

Re: Sound problems

Allan_J_Intel1 — Wed, 04 Jun 2014 16:44:33 GMT

Thanks for joining the graphics community.

I understand you have problem after loading latest video drivers for Intel® HD Graphics 3000 .

I have noticed based on DirectX report that you are currently on Windows Embedded Standard.

Please bear in mind Intel provides support for Windows* 7, Windows* 8 and 8.1 for your graphics controller and the drivers for Windows Embedded might cause issues.

Please test using the latest video drivers here:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3319&DwnldID=23764&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&DownloadType=Drivers&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3319&DwnldID=23764&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&DownloadType=Drivers&lang=eng

Select the operating system version and download appropriate drivers for your graphics controller:

Allan.

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Sound problems

Re: Sound problems