topic Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash in Graphics

Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

YMeng2 — Sun, 12 Feb 2017 20:00:56 GMT

Game crash after character creation. Most people get around that by turning off frame buffer and soft shadow in the game graphics menu. However, for some reason, I can't select or make changes to the Frame Buffer and Soft Shadow option in the game. Tried everything else e.g. compatibility mode, tweaking ini etc. Nothing works.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

idata — Mon, 13 Feb 2017 22:19:59 GMT

Hello menyan4,

Thank you for contacting the Intel community.

To better assist you on this issue, would you please fill out the information at the following link:

/thread/77761 https://communities.intel.com/thread/77761

Please don't forget to attach the system information with the latest graphics driver installed:

Intel SSU (System Support Utility) (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility😞

Download Intel® System Support Utility

Download the utility
Run the exe and select 'Scan'
Save and include as an attachment in the Intel Community Forum

Please attach the Report for Intel® Graphics Drivers follow the steps here:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html

DxDiag Instructions:

Click on the "Start Menu" -> Type "DxDiag" -> Press "Enter" -> Wait for the DirectX Diagnostic Tool to finish loading
In the DirectX Diagnostic Tool, click "Save All Information" -> Save the file DxDiag.txt
Include DxDiag.txt as an attachment in the Intel Community Forum

DispDiag Instructions:

Click on the "Start Menu" -> Type "cmd" -> Then a command shell window will open
In the command shell, type "dispdiag –out %homepath%\Desktop\DispDiag-Intel-Issue.dat" -> The command shell will output something similar to "Dump File: C:\Users\[username]\DispDiag-# -# -# -# .dat"
Locate the .dat file on your desktop and include DispDiag-Intel-Issue.dat in the Intel Community Forum

Regards,

Ivan.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

idata — Wed, 22 Feb 2017 01:38:50 GMT

Hello ,

I'm following on this post to ask you if your issue has been resolved or if you need further assistance.

Regards,

Ivan.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

Parapele — Sun, 12 Mar 2017 17:51:47 GMT

Hello Ivan, its me again. Because menyan4 not answered, i guess i will tracking this bug. How OP says, it's impossible to get in game. I tried everything, but game still crashes after creation of character and pressing "Play". One time i heard, a half second of ingame sound. I additionally try old 4352 driver and no changes.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Game crashes after creation of character and pressing "Play"

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p>

Always (100%): x

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

custom GIGABYTE H110M-S2H i3-6100

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

only HD 530

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)

EFP = External Flat Panel (Monitor you plug in)

SAMSUNG SyncMaster 204B

How much memory [RAM] in the system (see note2 below).

8Gb DDR4 2133

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Hardware Stepping (see note1 below).

<td style="border: 0px solid black; padding: 0 5.4pt 0 5.4pt; border-right: solid wind...

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

idata — Tue, 14 Mar 2017 23:59:05 GMT

Thank you for the information, we will further investigate this issue. We continuously strive to improve the quality of our products to better serve our users and appreciate feedback on any issues you discover and suggestions for future driver releases.

Best regards,

Ivan.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

idata — Tue, 04 Apr 2017 23:48:06 GMT

Hello Parapele

I'm sure you probably try but there is a new driver available at the Intel download center:

https://downloadcenter.intel.com/download/26669/ https://downloadcenter.intel.com/download/26669/

Please let me know if you get the same issue with this driver.

Regards,

Ivan.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

Parapele — Wed, 05 Apr 2017 10:22:00 GMT

Hello Ivan.

No change.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

idata — Wed, 05 Apr 2017 19:17:57 GMT

Thank you for the information Parapele, unfortunately we tried to replicate this issue but could not get it to crash. We used latest driver 4627.

We will continue investigating.

Regards,

Ivan.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

Parapele — Thu, 06 Apr 2017 03:57:11 GMT

Hello Ivan.

Thanks for information. This is problem only for GOG version. Steam version works fine,

https://i.imgur.com/256Mjml.jpg https://i.imgur.com/256Mjml.jpg

Solution: if you have GOG version of game, you need Steam version cracked exe.

Or, of course you can buy steam version.

Here different links.

https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_i_minimizes_on_cutscenes https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_i_minimizes_on_cutscenes

https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_ii_and_intel_hd_solution/page1 https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_ii_and_intel_hd_solution/page1

https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_1_and_2_crashes_when_i_click_play_windows_10 https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_1_and_2_crashes_when_i_click_play_windows_10

https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_ii_drmfree_steam_update/page1 https://www.gog.com/forum/star_wars_knights_of_the_old_republic_series/kotor_ii_drmfree_steam_update/page1

Close please.

Re: Intel HD 520 (Graphics Up to Date ) - Knights of the Old Republic II Crash

idata — Fri, 07 Apr 2017 19:40:57 GMT

Thank you for the information and I'm glad that this issue was resolved on the game's Steam version and we appreciate you had taken your time to post these findings.

Best regards,

Ivan.