topic Re: w700 hd 4000 win 8 in Graphics

w700 hd 4000 win 8

akibb — Fri, 24 May 2013 06:32:34 GMT

so i performed a clean install of win 8 enterprise on my acer iconia w700 and restored all the drivers from the intel and acer sites. however whenever i run a full screen program the graphics driver keeps restarting and the game crashes. this means i cant run any games or any windows apps. i have tried every version of the hd intel 4000 driver i can find to no avail. steam recommended changing the settings to run using an older version of directX which gave me a little bit more time before it crashed. has anyone encountered this and what do i do???

Re: w700 hd 4000 win 8

Marcos_U_Intel — Tue, 28 May 2013 22:17:30 GMT

what is the name of your game?

Does it happen with all games?

What is your graphics driver version?

Are you also using an external video card?

Re: w700 hd 4000 win 8

akibb — Wed, 29 May 2013 02:49:03 GMT

portal shown, but so far any steam game, all the microsoft apps, minecraft, and occasionally firefox if i open multiple tabs.

driver version 9.18.10.3071

no external card

Re: w700 hd 4000 win 8

Marcos_U_Intel — Wed, 29 May 2013 22:47:28 GMT

Try the Previously released graphics driver at the link below:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22375&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22375&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers

Or try the original graphics driver from your system manufacturer (Acer) from the following URL:

http://www.intel.com/support/oems.htm http://www.intel.com/support/oems.htm

Re: w700 hd 4000 win 8

akibb — Wed, 12 Jun 2013 05:56:35 GMT

the older intel driver helped a little, still crashing though. the acer driver makes no difference. currently running version 9.17.10.2867 (from acer site)

Re: w700 hd 4000 win 8

DArce — Wed, 12 Jun 2013 17:49:26 GMT

A newer update has been release already. Please refer to this URL and test using driver version 15.31.9.3165(9.18.10.3165) from this site:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4000&ProdId=3712&LineId=1100&FamilyId=39 Intel | Download Center

Also, test updating the BIOS of your computer. BIOS updates for that system are posted here:

http://us.acer.com/ac/en/US/content/drivers Acer | Download

If the issue persists, then please post the dxdiag report from your system.