topic Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered in Graphics

display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

idata — Wed, 26 Dec 2012 17:31:54 GMT

ok i need help...

i have a FUJITSU LIFEBOOK AH531 Windows 7 Home Premium 64-bit with an Intel(R) HD Graphics 3000/

for a few days now my laptop keeps blacking out, freezes and then unfreeze and this message pops up saying, "display driver intel graphics accelerator drivers for windows 8(R) stopped responding and has successfully recovered"' It keeps happening around every 5 minutes.

i updated my display driver to the latest version and it didnt help...

Thank you a head of time.

this is my dxdiag report:

------------------

System Information

------------------

Time of this report: 12/26/2012, 18:07:47

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

Language: Hebrew (Regional Setting: Hebrew)

System Manufacturer: FUJITSU

System Model: LIFEBOOK AH531

BIOS: Default System BIOS

Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 8192MB RAM

Available OS Memory: 8104MB RAM

Page File: 2341MB used, 13865MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_15EA10CF&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: LGD033A

Native Mode: 1366 x 768(p) (59.996Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.2875 (English)

Driver Version: 9.17.10.2875

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 10/22/2012 17:40:22, 12615168 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4266-11CF-4478-E035B7C2C435}

Vendor ID: 0x8086

Device ID: 0x0126

SubSys ID: 0x15EA10CF

Revision ID: 0x0009

Driver Strong Name: oem33.inf:Intel.Mfg.NTamd64:iSNBM0:9.17.10.2875:pci\ven_8086&dev_0126

Rank Of Driver: 00E02001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fw...

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

Fred_D_Intel — Thu, 03 Jan 2013 21:26:59 GMT

Hi dan dorot

You can try using this generic graphics driver from our website http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22083&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

Please uninstall the current driver from Programs and Features in Control Panel first.

If the issue started recently you can try a Windows System Restore.

If the issue persists I recommend contacting the laptop manufacturer in order to get more advanced troubleshooting steps.

Thanks!

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

idata — Wed, 06 Mar 2013 11:52:39 GMT

I have this same problem with a Packard Bell, oneTwo PW.U6C. I have looked for fixes for this but with no joy, please help.

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

Fred_D_Intel — Fri, 22 Mar 2013 22:33:43 GMT

Hi drewknowles,

What troubleshooting steps have you performed so far?

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

SAfsh — Mon, 09 Sep 2013 17:01:09 GMT

Hi,

I have the same problem. I have Windows 7 on my laptop. Every time I try to open COMSOL 4.3b including results or see any plot in this software, my screen become black, and then there is the empty COMSOL window. My PC says that " Display driver Intel Graphics Accelerator Drivers for Windows 8(R) stopped responding and has successfully recovered". I have tried every thing, didn't work.

Could you please help me?

Thanks,

Sepi

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

SAfsh — Mon, 09 Sep 2013 17:05:30 GMT

Hi,

Could you please help me?

Thanks,

Sepi

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

Kevin_M_Intel — Tue, 10 Sep 2013 13:25:04 GMT

Hi Sepi, can you post here your dxdiag report please?

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

SAfsh — Tue, 10 Sep 2013 13:47:27 GMT

Thanks for answering. Here is the information:

------------------

System Information

------------------

Time of this report: 9/10/2013, 09:44:52

Machine name: SEPIDEH-PC

Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)

Language: English (Regional Setting: English)

System Manufacturer: LENOVO

System Model: 4177CTO

BIOS: Default System BIOS

Processor: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz (4 CPUs), ~2.7GHz

Memory: 4096MB RAM

Available OS Memory: 3980MB RAM

Page File: 2247MB used, 5709MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_21CE17AA&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: ThinkPad Display 1366x768

Monitor Model: unknown

Monitor Id: LEN40A0

Native Mode: 1366 x 768(p) (60.033Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.2843 (English)

Driver Version: 9.17.10.2843

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 2/19/2013 20:34:50, 12601856 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4266-11CF-017F-C401B7C2C435}

Vendor ID: 0x8086

Device ID: 0x0126

SubSys ID: 0x21CE17AA

Revision ID: 0x0009

Driver Strong Name: oem29.inf:Intel.Mfg.NTamd64:iSNBM0:9.17.10.2843:pci\ven_8086&dev_0126&subsys_21ce17aa

Rank Of Driver: 00E00001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

...

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

JSing22 — Thu, 12 Sep 2013 14:56:14 GMT

Hello I also have the exact same problem. I'm running Windows 7 Home Premium and my CPU is the i5-3570k. Here is my dxdiag.

------------------

System Information

------------------

Time of this report: 9/12/2013, 21:54:49

Machine name: JAKE-PC

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)

Language: English (Regional Setting: English)

System Manufacturer: To Be Filled By O.E.M.

System Model: To Be Filled By O.E.M.

BIOS: BIOS Date: 01/17/13 12:08:38 Ver: 04.06.05

Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz

Memory: 8192MB RAM

Available OS Memory: 7884MB RAM

Page File: 2339MB used, 13425MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 4000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0162&SUBSYS_01621849&REV_09

Display Memory: 1760 MB

Dedicated Memory: 256 MB

Shared Memory: 1504 MB

Current Mode: 1440 x 900 (32 bit) (60Hz)

Monitor Name: Dell SE198WFP(Analog)

Monitor Model: DELL SE198WFP

Monitor Id: DELF003

Native Mode: 1440 x 900(p) (59.887Hz)

Output Type: HD15

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.2932 (English)

Driver Version: 9.17.10.2932

DDI Version: 11

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 12/14/2012 02:42:34, 12615680 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4222-11CF-8D70-6821B7C2C435}

Vendor ID: 0x8086

Device ID: 0x0162

SubSys ID: 0x01621849

Revision ID: 0x0009

Driver Strong Name: oem21.inf:Intel.Mfg.NTamd64:iIVBD0:9.17.10.2932:pci\ven_8086&dev_0162

Rank Of Driver: 00E02001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Pre...

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

Kevin_M_Intel — Thu, 12 Sep 2013 17:05:51 GMT

Hi Sepi,

Please try updating the driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23102&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

JakeSinger,

Please try this other driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

JSing22 — Thu, 12 Sep 2013 17:11:49 GMT

Isnt this driver for the Haswell processors?

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

JSing22 — Thu, 12 Sep 2013 17:24:47 GMT

Ok so I installed the driver you suggested and restarted my system. Once the system had successfully rebooted i tried to load one of the games that causes the error(minecraft). I was in game and as soon as things began to render I black-screened then blue-screened and then the system automatically rebooted itself. Any idea what happened there?

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

SAfsh — Thu, 12 Sep 2013 18:17:00 GMT

Thanks Kevin. I did that but this is the result

"Windows has determined the driver software for your device is up to date."

and the problem is not resolved. I would appreciate any more of your suggestions.

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

JSing22 — Thu, 12 Sep 2013 19:32:21 GMT

Screw it im just gonna use this older graphics card that i had lying around, outperforms the crap out of this integrated chip.

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

Kevin_M_Intel — Thu, 12 Sep 2013 19:59:42 GMT

Hi,

At this point since he have provided the drivers from our side, our best recommendation is to contact the computer manufacture to get their custom drivers or contact the software developer.

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

SRoy6 — Tue, 17 Dec 2013 11:01:18 GMT

Hi I am facing the same problem with COMSOL 4.3b. Every time I try to open COMSOL 4.3b including results or see any plot in this software, my screen become black, and then there is the empty COMSOL window. My PC says that " Display driver Intel Graphics Accelerator Drivers for Windows 8(R) stopped responding and has successfully recovered". I have tried every thing, didn't work

My dxdiag is

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

Kevin_M_Intel — Fri, 27 Dec 2013 18:27:00 GMT

Hi Sandipta,

You can try the following:

Uninstall the current driver you have and download the latest one at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

Update the bios in your system.

If you are having problems to install the driver by using the .exe file, you can try the Manual driver Installation and follow the steps at the following link:

http://www.intel.com/support/graphics/sb/CS-033915.htm http://www.intel.com/support/graphics/sb/CS-033915.htm

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

TFons — Mon, 22 Jun 2015 14:46:52 GMT

Hi. I have the same issues but all the possible solutions you have provided till now have been not working on my laptop. I have a Asus UX305FA, Windows 8.1 64bit, Processor Intel(R) Core (TM) M-510c CPU@ 0.80GHz 998MHz. Just yesterday, my laptop kept blacking out, freezes and then unfreeze and this message would pop up saying, "Display driver stopped responding and has recovered. I updated all the drivers but apparently I did not solve out the issue. I hope you can help me.

Here comes the dxdiag report:

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

Kevin_M_Intel — Tue, 23 Jun 2015 13:53:40 GMT

Hello TJ1466,

Thank you for sharing the system report information.

Based on the report, I see your system has an old graphics driver version so please try updating it to latest version. Here you can get the driver:

https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

If you have problems during the installation, try these steps:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Kevin M

Re: display driver intel graphics accelerator drivers for windows 8(r) stopped responding and has successfully recovered

TFons — Wed, 24 Jun 2015 15:03:52 GMT

Hi Kevin,

I tried all the steps you suggested and I tried to force the installation, too. It says that the driver is already up-to-date and that a new installation is not required. Do you have any other suggestions?