topic Re: HD Graphics 4600: no signal with HDMI in Graphics

HD Graphics 4600: no signal with HDMI

tvan — Fri, 21 Aug 2015 10:56:32 GMT

Hi,

I have an issue with the Intel HD Graphics 4600. It does not give me a signal anymore through HDMI after Windows 7 has started.

The HDMI is connected to my TV (Samsung UE46F6500).

So, I'm able to see my BIOS screen, than I see the windows loading flag. After this step, my TV loses signal.

When I connect with VNC to my pc, I can open the Intel HD Graphics Control Panel and I can see that my TV is no longer detected as my monitor...

When I start my pc in safe mode, than I have signal on my TV and I can do and see everything. But I need the drivers to be able to play a movie. When I install the driver, I lose signal again after the Windows loading screen.

First, I thought that it would be an issue with a new driver or update from Microsoft, but then I connected an old HDD disk that I used to use for this pc from 6 months ago and I also did not get a signal on my tv...

I found an earlier post on this community but they were more related to not being able to play audio.

I've updated my BIOS to the most recent version, but that did not work.

I've updated my pc to windows 10, but that didn't changed anything.

Specs of my pc:

mainbord: ASRock B85M-ITX

Processor: Intel Core i3 4330

What can I do to resolve this problem or is there some hardware error ?

Thanks in advance!

Re: HD Graphics 4600: no signal with HDMI

Marvin_L_Intel — Thu, 17 Sep 2015 13:48:28 GMT

Hello Possey,

As a troubleshooting step you can try installing the graphics driver that appears on the ASRock website using the link below:

http://www.asrock.com/mb/Intel/B85M-ITX/?cat=Download&os=Win764 http://www.asrock.com/mb/Intel/B85M-ITX/?cat=Download&os=Win764

You can also try using the generic version that we provide based on the graphics controller of your processor. You can download it on the link below:

https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit Intel® Download Center

Please let me know your findings.

Best regards,

marving_intel

Re: HD Graphics 4600: no signal with HDMI

tvan — Wed, 30 Sep 2015 18:23:56 GMT

Hi marving_intel,

I already tried both your suggestions before I posted on this page. It didn't resolve my problem

Anyway a couple weeks later my motherboard died... I got a replacement and what do you know, the problem was fixed!!!

No more losing signal after the windows loading screen.