topic Re: Not sure which drivers to install in Graphics

Not sure which drivers to install

VLaga — Wed, 20 Apr 2016 02:04:41 GMT

Hi, I've recently been trying to install some new Graphics Drivers for my Intel® HD Graphics Family, but I'm not sure which ones to get. The attached file is the DxDiag report, and I am running on the latest build of Windows 10, but I updated from Windows 8 and didn't update the drivers at that time.

Re: Not sure which drivers to install

idata — Wed, 20 Apr 2016 21:05:38 GMT

Hello, j3uurm:

Thank you for contacting the Intel Communities.

Here you can find the drivers provided by your OEM, in this case, Acer: http://www.acer.com/ac/en/US/content/support-product/5390;-;Aspire%20V3-572P http://www.acer.com/ac/en/US/content/support-product/5390;-;Aspire%20V3-572P

Drivers to be downloaded would be, VGA.

While using OEM systems like yours, the recommendation is to download and install the drivers from your computer's manufacturer website.

This is to avoid losing any special features or settings while using the generic drivers from Intel.

2nd option, generic graphics drivers from Intel: https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497

I look forward to your outcome with this.

If any additional questions or inquiries are present, feel free to contact us back.

Regards,

Esteban C

Re: Not sure which drivers to install

idata — Mon, 02 May 2016 22:44:52 GMT

Hello, j3uurm:

Thought I would just check in and find out if you were able to resolve this problem.

I look forward to hearing from you.

Regards,

Esteban C